Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Montano

Chicago,IL

Summary

Dynamic and personable restaurant professional with over 15 years of experience in fast-paced, guest-focused environments. Known for delivering exceptional service, leading high-performing teams, and creating memorable dining experiences at both upscale and high-volume venues.

Overview

19
19
years of professional experience

Work History

Server

Bar Mar by José Andrés
11.2024 - Current
  • Deliver elevated, Michelin-quality service in a high-volume, fine dining setting, providing guests with a refined and memorable culinary experience.
  • Guide guests through an innovative seafood and cocktail menu with confidence and professionalism, offering informed recommendations and detailed ingredient knowledge.
  • Communicate seamlessly with back-of-house and front-of-house teams to ensure precision, timing, and guest satisfaction.
  • Anticipate guest needs and personalize service with warmth and hospitality, contributing to consistent positive feedback and guest retention.
  • Uphold rigorous cleanliness, safety, and operational standards in alignment with José Andrés Group values and expectations.
  • Adapt quickly to high-pressure situations, maintaining grace and efficiency while multitasking tables, special requests, and VIP clientele.

Bartender/Server

Various Locations
04.2014 - 11.2024
  • Executed financial exchanges, utilizing point of sale (POS) systems and handling sensitive information.
  • Balanced receipts and submitted daily cash reports in compliance with company policies.
  • Utilized creativity skills to curate cocktail menus.
  • Engaged and entertained customers to maintain a positive atmosphere and experience.
  • Multitasked in high-energy situations and settings.

Shift Manager/Private Events Coordinator

Bin36
04.2015 - 04.2016
  • Oversaw morning-shift teams with a high standard for quality service.
  • Offered solutions-oriented support, as needed, to internal and external customers.
  • Leveraged extensive knowledge of wine lists, craft cocktail menus, spirits, and craft beer to increase sales.
  • Served as a direct client contact for weddings and private events.

Lead Bartender / Private Event Staff

Nellcôte & RM Champagne Salon
08.2014 - 04.2016
  • Expertly mixed and served a variety of alcoholic and non-alcoholic beverages, following specific event guidelines and client preferences to craft signature drinks and custom cocktails.
  • Supervised and led a team of bartenders and support staff to ensure efficient, high-quality service in a fast-paced, high-volume environment.
  • Provided exceptional customer service by creating a welcoming atmosphere at private events, ensuring all guests felt valued and attended to throughout the event.

U.S. Marine, Avionics Electrician

United States Marine Corps
08.2006 - 10.2008
  • Recruited as an Indoctrination Leader, overseeing all newly graduated Marines until they were assigned to their units. Served as their first point of contact, marched them to PT (physical training) and meals, as well as informed them on the barracks’ guidelines and rules.
  • Troubleshot and performed maintenance on electronic, electrical, and digital equipment.
  • Repaired aircraft electrical and electronic systems components, plus communicated telecommunication systems.

Education

Associate in Arts -

College of DuPage
Glen Ellyn, IL
05.2021

Skills

  • Detail-Oriented
  • Special Events Planning
  • Guest Relations
  • Staff Management
  • Food Service

Timeline

Server

Bar Mar by José Andrés
11.2024 - Current

Shift Manager/Private Events Coordinator

Bin36
04.2015 - 04.2016

Lead Bartender / Private Event Staff

Nellcôte & RM Champagne Salon
08.2014 - 04.2016

Bartender/Server

Various Locations
04.2014 - 11.2024

U.S. Marine, Avionics Electrician

United States Marine Corps
08.2006 - 10.2008

Associate in Arts -

College of DuPage

Similar Profiles

CREATE PROFILE