Amanda Moore
Grosse Pointe,MI
Summary
Expanding my opportunities for career paths
Overview
8
8
years of professional experience
Work History
Office Manager
Phil Pitters Inc. Construction
04.2019 - 12.2023
- Data entry, payroll, timesheets, inventory etc: T-sheets and Quickbooks software
- Managed teams and motivated employees to be productive and engaged on jobsites.
- Accomplished multiple tasks within established timeframes.
- Maintained a professional, organized, and safe environment for employees and customers.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved marketing to attract new customers and promote business.
- Manged company social media accounts to target direct audiences
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Personal care
Independent Living, Direct Funding
02.2016 - 01.2019
- Enhanced patient comfort by providing compassionate care and assistance with daily living tasks.
- Assisted in medication management for timely administration and accurate dosing, ensuring optimal health outcomes.
- Provided transportation to medical appointments and social engagements, supporting patient independence and community involvement.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Collaborated with healthcare professionals to deliver comprehensive care tailored to individual patient needs.
- Conducted regular risk assessments within patient homes in order to identify potential hazards or areas requiring modification.
- Developed strong rapport with patients and families, fostering trust and open communication regarding care plans.
- Assessed cognitive abilities of clients using standardized assessment tools under the guidance of healthcare professionals.
Sales lead
ALDO Shoes
10.2017 - 01.2018
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
Production Supervisor
Nature Fresh Farms
10.2016 - 07.2017
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Developed and executed continuous improvement projects, resulting in more streamlined operations.
- Maintained compliance with health and safety regulations, conducting regular audits and risk assessments.
- Conducted performance reviews, identifying areas for development and providing constructive feedback.
Key holder
Shades Tanning Spa
07.2016 - 10.2016
- Managed spas social media pages
- Helped with pricing, grand opening, inventory
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Education
PSW
Canadian Colleges of Health and Sciences
01.2019
AODA
The Accessibility for Ontarians with Disabilities Act
01.2019
Public Relations
St. Clair College
01.2017
Pre Health Sciences
St. Clair College
01.2016
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Walker-Ville Collegiate Institute
01.2015
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Leamington District Secondary School
01.2013
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
Timeline
Office Manager
Phil Pitters Inc. Construction
04.2019 - 12.2023
Sales lead
ALDO Shoes
10.2017 - 01.2018
Production Supervisor
Nature Fresh Farms
10.2016 - 07.2017
Key holder
Shades Tanning Spa
07.2016 - 10.2016
Personal care
Independent Living, Direct Funding
02.2016 - 01.2019
AODA
The Accessibility for Ontarians with Disabilities Act
Public Relations
St. Clair College
Pre Health Sciences
St. Clair College
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Walker-Ville Collegiate Institute
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Leamington District Secondary School
PSW
Canadian Colleges of Health and Sciences
Cooperative Education:
- Leamington Animal Hospital Sept.2013 - Nov.2013
- Huge Beaton Elementary School Grade 3/4 Nov.2013 - Jan.2014
- Windsor Regional Hospital Jan.2014 - June.2014
- Harmony In Action June. 2019 - Sept. 2019
- Christian Horizons June.2019 - Sept. 2019
- Extendicare June.2019 - Sept.2020