Amanda Moses
Barrington,NH
Summary
Hardworking employee with customer service, multitasking, as well as time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
Work History
Paraprofessional
Georgetown Middle High School
Georgetown, MA
09.2024 - 06.2026
- Assisted teachers with classroom management and student engagement activities to enhance learning environment.
- Guided students in developing organizational and study skills.
- Collaborated with teachers to adapt materials to meet diverse learning needs.
- Contributed to a safe and inclusive learning environment for all students.
- Collaborated with educators to develop instructional materials and resources.
- Monitored student behavior in classrooms and common areas to maintain a safe and orderly environment.
- Applied positive reinforcement strategies to redirect negative behaviors effectively.
- Delivered personalized educational, behavioral, and emotional support to foster student growth and well-being.
- Customized small group and individual activities based on differentiated learning needs.
Stylist/Shift Leader
Supercuts
North Reading, Massachusetts
04.2011 - 12.2013
- Executed haircuts, color treatments, and styling for diverse clientele.
- Trained new stylists on techniques and customer service standards.
- Managed appointment schedules to optimize client flow and service delivery.
- Processed payments and scheduled follow-up appointments efficiently.
- Maintained a clean work area to enhance productivity.
- Collaborated with team members to improve salon services and client experiences.
Medical Biller and Coder
Omnicare
Wakefield, Massachusetts
06.2010 - 04.2011
- Reviewed patient records to verify accurate coding and documentation.
- Utilized billing software for efficient invoice management and payment tracking.
- Maintained confidentiality of patient information during all transactions.
- Ensured claims filing complied with established guidelines and deadlines.
- Analyzed patient accounts to identify errors, inaccuracies, or discrepancies in billing.
- Filed and submitted insurance claims electronically and via mail.
- Updated CPT, HCPCS codes library, and ICD-9/10-CM diagnostic codes regularly.
- Developed knowledge of various insurance plans' claim processing for reimbursement.
Stylist/Salon Manager
Supercuts
North Reading, Massachusetts
06.2007 - 12.2010
- Delivered expert hair cutting and styling services to diverse clientele.
- Recommended personalized hair care products based on customer needs and preferences, enhancing client satisfaction.
- Trained new stylists on salon protocols and best practices, ensuring consistent service quality.
- Collaborated with team members to streamline salon operations, improving service delivery.
- Engaged in ongoing education to remain current on hair trends and techniques.
- Addressed customer inquiries and resolved concerns promptly and professionally.
- Maintained clean, organized workstation to comply with health standards.
- Scheduled appointments and collected payments from customers.
Education
High School Diploma -
Our Lady of Nazareth Academy
Wakefield, MA05-2006
Skills
- Problem solving
- Team collaboration
- Effective communication
- Time management
- Conflict resolution
- Records management
- Multitasking and organization
- Relationship building
- Data entry accuracy
- Patient confidentiality
- Attention to detail
Timeline
Paraprofessional
Georgetown Middle High School
09.2024 - 06.2026
Stylist/Shift Leader
Supercuts
04.2011 - 12.2013
Medical Biller and Coder
Omnicare
06.2010 - 04.2011
Stylist/Salon Manager
Supercuts
06.2007 - 12.2010
High School Diploma -
Our Lady of Nazareth Academy