Amanda Mosley

• Organized merchandise displays to enhance customer shopping experience.
• Collaborated with team members to ensure efficient inventory management.
• Conducted training for new associates on operational tasks and company policies.
• Performed opening and closing procedures consistently.
• Utilized Kronos for timekeeping and payroll efficiency.
• Submitted daily operations reports to corporate for review.

• Assisted customers in selecting and fitting shoes to ensure optimal comfort.
• Maintained cleanliness and organization of sales floor and stockroom to enhance customer experience.
• Handled customer inquiries, resolving concerns promptly and professionally.
• Scanned and measured to accurately fit customers for shoes, socks, and custom footbeds.
• Processed POS transactions with high accuracy to maintain operational efficiency.

• Supervised front office staff and coordinated daily schedules and tasks.
• Managed front desk operations and ensured efficient guest check-in and check-out.
• Handled guest inquiries and resolved complaints to maintain satisfaction levels.
• Trained new employees on front office procedures and customer service standards.
• Collaborated with housekeeping to ensure timely room availability for guests.
• Monitored billing processes and ensured accurate handling of transactions.
• Analyzed daily reports such as occupancy rate report, revenue report, prepared by subordinates.

• Managed inventory and cash control alongside store opening and closing procedures.
• Executed bank deposits to maintain financial accuracy.
• Established effective store schedules based on customer forecasts and employee capabilities.
• Approved payroll submissions for all employees to ensure timely payments.
• Completed point-of-sale opening and closing procedures to guarantee operational readiness.
• Coached sales associates on product knowledge, incentives, and advanced selling techniques.

Executed inventory ordering and employee hiring for Dennard Mountain Store.

• Scheduled staff to optimize store operations and enhance efficiency.
• Maintained kitchen and merchandise stock levels to meet customer demand.
• Managed daily bank deposits and processed weekly payroll.
• Coordinated with agencies to secure annual licenses for tobacco, lottery, and fuel sales.
• Promoted team collaboration, performance, and efficiency by fostering health environments focused on mutual success.