Amanda Munoz
Ranchos De Taos,NM
Summary
Dedicated professional seeking employment with Los Alamos National Laboratory as a SCIF Security Specialist 1. Experienced in delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Able to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Medical Records/Front Desk Receptionist
Taos Orthopaedic Institute
01.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Scheduled, coordinated and confirmed appointments and meetings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Collaborated with other departments to ensure smooth inter-departmental communication and coordination of guest needs.
Domestic Violence Advocate
Community Against Violence
11.2022 - 11.2023
- Provided crisis intervention services, offering immediate support and guidance to individuals experiencing domestic violence situations.
- Collaborated with multidisciplinary teams to address clients'' unique needs, resulting in more tailored interventions and improved outcomes.
- Conducted regular safety audits of facilities and procedures, maintaining a secure environment for staff and clients alike.
- Strengthened relationships with local law enforcement agencies, ensuring effective collaboration in responding to domestic violence incidents.
- Assisted clients in obtaining protective orders by guiding them through the legal process and accompanying them to court hearings.
- Documented client progress and activities in accordance with agency policies and procedures.
Community Support Worker
Taos Behavioral Health
10.2019 - 03.2022
- Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
- Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
- Advocated for client rights, ensuring equitable access to necessary services and resources across diverse populations.
- Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and stakeholders as needed.
- Led group discussions and activities to meet different community needs.
- Assisted clients with obtaining housing, employment and support resources.
Police Intern
Taos County
01.2019 - 10.2019
- Demonstrated commitment to public service by consistently arriving punctually for scheduled shifts and dedicating extra time when necessary for special assignments or projects.
- Shadowed experienced officers during traffic stops, gaining valuable insight into proper procedures and techniques.
- Assisted with administrative tasks as needed, ensuring smooth operations within the department and timely completion of paperwork.
- Improved internal communication within the department by helping maintain an efficient filing system for reports and records.
- Participated in ride-alongs with multiple units, broadening understanding of various specialized roles within law enforcement.
- Developed strong interpersonal skills through daily interaction with diverse community members while performing patrol duties.
Education
Certificate - Emergency Medical Services
University of New Mexico
Ranchos De Taos, NM05.2020
Associate of Arts - Liberal Arts
University of New Mexico
Ranchos De Taos, NM05.2019
High School Diploma -
Taos High School
Taos, NM05.2016
Skills
- General security knowledge
- Excellent customer service skills
- Able to interact with colleagues and individuals
- Provide detail information
- Report writing and documentation management
- Able to adhere and safeguard confidential information
Timeline
Medical Records/Front Desk Receptionist
Taos Orthopaedic Institute
01.2024 - Current
Domestic Violence Advocate
Community Against Violence
11.2022 - 11.2023
Community Support Worker
Taos Behavioral Health
10.2019 - 03.2022
Police Intern
Taos County
01.2019 - 10.2019
Certificate - Emergency Medical Services
University of New Mexico
Associate of Arts - Liberal Arts
University of New Mexico
High School Diploma -
Taos High School
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