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Healthcare professional with over six years of extensive managed care experience in clinical operations and customer service. Seeking advancement based on my current position at Pasteur Medical Group as a medical records clerk, clinical data support. Throughout my time with Elevance Health, I have gained extensive knowledge of center operations by supporting various areas and collaborating with colleagues, both at the center and corporate levels. My team player performance has contributed to training coworkers. I bring professionalism in people management. As a quick learner and bilingual professional, I can support members' and colleagues' needs, assisting center leadership in achieving success and growth.
A self-motivated, hard-working individual who thrives under pressure. Proven ability to use initiative and problem-solving skills to successfully address challenges, and handle difficult situations effectively. Detail-oriented, resourceful, and highly organized, with a commitment to delivering exceptional customer service. An energetic, fast-paced learner who views every challenge as an opportunity for growth, including supporting colleagues with task completion and training development. Efficient professional in healthcare documentation boasts high productivity and the capability to complete tasks swiftly while maintaining accuracy. Skilled in medical coding, electronic health records management, and data analysis. Excel in organizational, communication, and problem-solving skills, ensuring seamless workflow and compliance with healthcare regulations.

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.

Dedicated hardworker passionate jobseeker, able to work productively with diverse personalities in a busy healthcare settings. Knowledgeable in front desk management, patient appointments and maintaining scheduling. Hardworking, abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patient appointments. Meticulous in completing daily work and always ready to help team members. Empathetic liaison between physician and patient keeping focus on patient concerns. Multitalented, diplomatic communication with confidence and sensitivity to patient needs. Offers excellent customer service, patient relations and office management. Skilled using software appointment scheduling system to provide the weekly scheduled patients for an organized and accurate managing of patients in a fast-paced environment. Offering attention to detail, listening and strong decision-making skills. Self-motivated work ethic to perform effectively in independent or team environments. Versatile, professional, practices compliance standards, policy and procedures. Excellent problem-solver and clear communicator with positive and upbeat personality serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Committed to providing personalized service and quality patient care. Dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, time management and problem-solving. Knowledgeable in scheduling, electronic patient records and front desk management. Offers successful career history comprising more than 29 years.

Experienced with overseeing medical front office operations, ensuring efficient patient flow, and managing administrative tasks. Utilizes strong organizational and communication skills to enhance office productivity and patient satisfaction. Knowledge of healthcare regulations and office management best practices ensures smooth and compliant operational environment.

Jackson Hollinger

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Front Desk Receptionist/Medical Records Coordinator

Shift Leader

Education

Associate of Arts - Psychology

High School Diploma -

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Front Desk Receptionist/Medical Records Coordinator

Shift Leader

Associate of Arts - Psychology

High School Diploma -

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