Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Amanda Munoz

Melbourne

Summary

Dynamic and dedicated professional with a strong work ethic and proven customer service skills honed at Coasterspub. Excels in high-pressure environments, effectively multitasking to enhance customer satisfaction. Recognized for maintaining cleanliness and adhering to food safety guidelines, ensuring a safe and pleasant dining experience. Quick learner committed to teamwork and collaboration.

Personable and energetic, bringing positive attitude and excellent multitasking abilities. Knowledge of food service operations and adept at quickly learning menu items and delivering orders efficiently. Committed to providing exceptional service and ensuring customer satisfaction.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Food Runner

Coasterspub
10.2023 - 03.2025
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.

Cashier

Winn Dixie Supermarket
07.2024 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Retail Associate

Tillys.com
07.2023 - 01.2024
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Maintained clean sales floor and straightened and faced merchandise.

Education

AA -

Eastern Florida
Melbourne, FL

High School Diploma -

Melbourne High School
Melbourne, FL
05-2024

Skills

  • Quick learner
  • Teamwork and collaboration
  • Strong work ethic
  • Time management
  • Customer service
  • Strong teamwork
  • Effective multitasking
  • Problem-solving
  • Flexible schedule
  • Cleaning and sanitizing

Certification

CPR CERTIFICATION

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Winn Dixie Supermarket
07.2024 - 10.2024

Food Runner

Coasterspub
10.2023 - 03.2025

Retail Associate

Tillys.com
07.2023 - 01.2024

AA -

Eastern Florida

High School Diploma -

Melbourne High School

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