Amanda Olszewski
Modesto,CA
Summary
Proficient Assistant Store Manager dedicated to hiring and retaining top talent and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging partner cooperation and productivity to meet and exceed business KPI’s and operational objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Starbucks
Turlock, CA
09.2024 - Current
- Coordinates partner schedules, optimizing labor while maintaining service quality during peak business
- Analyzes sales data to identify trends and make informed decisions for improving overall store performance.
- Walks through store areas to identify and proactively resolve issues negatively impacting operations and the Starbucks Experience
- Fosters a positive work culture by ensuring intentional shoulder to shoulder time is scheduled and used to recognize individual and team achievements, coaching and developing in the moment with intentional follow up to support development.
- Develops a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Streamlines inventory management with regular audits, accurate ordering, and efficient stock organization.
Assistant Store Manager
Sephora
Stockton, CA
03.2024 - 09.2024
- Supervised daily operations, ensuring adherence to company policies and customer service standards.
- Trained and mentored staff on sales techniques and operational procedures to enhance team performance.
- Implemented inventory management systems to optimize stock levels and reduce shrinkage.
- Developed promotional strategies that increased customer engagement and sales revenue.
- Analyzed sales data to identify trends, informing strategic decisions for product placement and marketing efforts.
Store Manager - Training Store Manager
Torrid
Stockton
01.2023 - 03.2024
- Improved employee retention by implementing scheduled comprehensive training modules, and supporting a strong culture of acceptance to all.
- Developed a positive work environment through effective communication and team-building activities, resulting in increased employee satisfaction.
- Streamlined store operations by identifying areas for improvement and implementing efficient processes, contributing to higher sales and productivity levels.
- Managed inventory effectively, ensuring optimal stock levels and minimizing losses.
- Evaluating success of training programs and recommended improvements to upper management to enhance effectiveness.
- Effectively trained 4 leaders within 2 months, following up on our 30,60,90, Smart Goals and continuing to be a support through the adjustment period in their store.
Retail Store Manager
MAC Cosmetics
Tracy
10.2022 - 01.2023
- Collaborated with Regional Leader to develop strategic plans for store growth and expansion.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
- Implemented new promotional campaigns that effectively drove foot traffic into the store during seasonal events or product launches.
- Coordinated staff training sessions on new products sales techniques ensuring team members well-versed equipped effectively sell merchandise meet customer needs.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Co-Sales Manager
Ulta Beauty
Stockton
10.2013 - 10.2022
- Managed a team of over 30 sales professionals, motivating them to exceed their KPI targets consistently.
- Established strong relationships with key clients, vendors and brand partners resulting in high levels of customer satisfaction and retention.
- Delivered exceptional customer service by addressing client concerns promptly and professionally while upholding the integrity of the company and it’s values
- Conducted regular performance reviews for staff members, providing constructive feedback and coaching for development and growth.
- Exceeded sales quotas consistently, being top in the district, by fostering a culture of accountability and excellence within the team.
- Achieved sales goals and service targets by cultivating and securing new customer relationships through our Loyalty and Credit programs.
- Collaborated with management to implement continuous improvements and exceed team goals.
- Recruited, interviewed and hired employees, while fostering a growth mindset and continued improvement strategies through continuous training and developing modules.
Education
Associates Degree - Administration of Justice And Child Development
Modesto Junior College
Modesto, CASkills
- Business Acumen and Problem Solving
- Culture, Collaboration, and Communication
- Staffing and Scheduling
- Teaching and Training
- Channel Operations and Deployment
- Sales and Inventory
- Store Systems and Safety
- Team Building
- Prioritizing and Planning
- Coaching for Performance Development
Accomplishments
- Successfully assisted and managed in 7 New Store Openings with Ulta Beauty.
- Successfully assisted and managed in 3 New Store Openings with Torrid.
Timeline
Assistant Store Manager
Starbucks
09.2024 - Current
Assistant Store Manager
Sephora
03.2024 - 09.2024
Store Manager - Training Store Manager
Torrid
01.2023 - 03.2024
Retail Store Manager
MAC Cosmetics
10.2022 - 01.2023
Co-Sales Manager
Ulta Beauty
10.2013 - 10.2022
Associates Degree - Administration of Justice And Child Development
Modesto Junior College