Amanda Olvera
Sunset,UT
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure the program specialist position. Ready to help team achieve company goals. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Insurance Agent
Universal Wealth
05.2024 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
- Participated in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.
Nail Technician
Royal Nails and Lashes
05.2022 - Current
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
- Oversaw schedule to manage appointments of new and existing clients.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
Supply Specialist
UT Army National Guard
07.2018 - 07.2024
- Maintained audit trails to adhere to performance requirements.
- Evaluated supplier proposals objectively based on predefined selection criteria such as quality standards met price competitiveness offered delivery timelines proposed thereby selecting the best fit option for the company''s unique requirements.
- Enhanced supplier relationships by maintaining open lines of communication and timely payments.
- Analyzed historical data patterns to identify potential areas for improvement in procurement practices leading to increased efficiency gains across various functions within the organization.
- Reviewed supply policies, plans and procedures to resolve issues impacting logistics operations and supply accountability.
- Maintained proper inventory controls and eliminated workflow gaps to balance projected demands with on-hand supplies.
Optician
Clinton Family Vision
02.2020 - 04.2021
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Maintained a clean and organized store environment, ensuring optimal product display and easy access for customers.
Education
High School Diploma -
Roy High School
Roy, UT05.2015
Skills
- Performance Assessments
- Group and individual instruction
- Skill Development
- Proactive mindset
- Collaboration and Teamwork
- Problem-Solving
- Customer Service
- Active Listening
- Relationship Building
Certification
Health and Life License
Real Estate License
Nail Tech License
Languages
Japanese
Elementary
Timeline
Insurance Agent
Universal Wealth
05.2024 - Current
Nail Technician
Royal Nails and Lashes
05.2022 - Current
Optician
Clinton Family Vision
02.2020 - 04.2021
Supply Specialist
UT Army National Guard
07.2018 - 07.2024
High School Diploma -
Roy High School
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