Amanda Orne
Miami
Summary
Dedicated barista and customer service professional with several years of experience creating welcoming customer experiences in fast-paced environments. Quick to learn new skills, build strong customer relationships, and work collaboratively with teams. Passionate about hospitality, quality service, and continuous growth.
Overview
3
3
Languages
1
1
Certification
5
5
years of post-secondary education
6
6
years of professional experience
Work History
Barista
Panther Coffee
Little Haiti
03.2025 - Current
- Provided excellent customer service and addressed customer inquiries promptly.
- Prepared high-quality coffee beverages according to Panther Coffee standards.
- Maintained cleanliness and organization of the coffee preparation area.
- Maintained product availability by regularly monitoring inventory levels and placing orders when necessary. by restocking supplies and notifying management of shortages.
Assistant Manager
Piola Restaurant
Miami
04.2024 - 02.2025
- Supervised daily operations including scheduling shifts, assigning duties.
- Assisted in managing daily restaurant operations and staff scheduling.
- Trained new employees on service standards and operational procedures.
- Collaborated with kitchen staff to ensure timely food preparation and service.
- Monitored inventory levels and coordinated supply orders for restaurant needs.
Production Baker
Le Pain Quotidian
Coral Gables
02.2023 - 03.2024
- Prepared a variety of artisan breads and pastries daily.
- Operated baking equipment to maintain quality standards.
- Monitored ingredient inventory and assisted with ordering supplies.
- Followed recipes precisely to ensure consistency in products.
Barista
Le Pain Quotidian
Coral Gables
05.2022 - 02.2023
- Operated espresso machines and brewing equipment to produce high-quality beverages.
- Handled cash transactions and processed payments to ensure accurate and efficient customer service.
- Assisted in managing inventory and restocking supplies to maintain optimal service levels.
Barista Trainer
HMSHost
Miami
08.2021 - 05.2022
- Conducted hands-on training sessions focusing on beverage crafting techniques and customer service.
- Mentored new baristas in operational protocols and safety procedures for high-volume environments.
- Developed training materials for barista staff to enhance coffee preparation skills.
Server
Padrino's
Plantation
07.2020 - 09.2021
- Provided excellent customer service in a fast-paced dining environment.
- Assisted in menu recommendations and answered customer inquiries.
- Trained new servers on restaurant policies and service techniques.
- Maintained cleanliness and organization of dining area and tables.
Education
Bachelor of Arts - Public Relations And Applied Communications
Florida International University
Miami, FL 03.2023 - 05.2025
Associate of Arts - Marketing Management
Broward College
Fort Lauderdale, FL 08.2019 - 05.2022
Nova High School
Davie, FLSkills
- Beverage preparation
- Coffee brewing
- Quality control
- Inventory management
- Cash handling
- Customer relationship management
- Staff training
- Team leadership
- Problem solving
- Attention to detail
- Time management
- Conflict resolution
Languages
English
Full Professional
Spanish
Limited
French
Limited
Certification
- Servsafe
- Microsoft Excel Certification
Affiliations
- Reading
- Photography
- Painting
- Drawing
Timeline
Barista
Panther Coffee
03.2025 - Current
Assistant Manager
Piola Restaurant
04.2024 - 02.2025
Bachelor of Arts - Public Relations And Applied Communications
Florida International University
03.2023 - 05.2025
Production Baker
Le Pain Quotidian
02.2023 - 03.2024
Barista
Le Pain Quotidian
05.2022 - 02.2023
Barista Trainer
HMSHost
08.2021 - 05.2022
Server
Padrino's
07.2020 - 09.2021
Associate of Arts - Marketing Management
Broward College
08.2019 - 05.2022
Nova High School