Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Amanda Ouellette

Summary

Meals on Wheels Site Manager with a proven track record at Southern Maine Agency On Aging, adept in relationship building and team leadership. Excelled in managing staff and volunteers, enhancing site safety, and streamlining operations. Awarded the Virginia Billings Award for exceptional problem-solving skills and adaptability in fast-paced environments.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Meals on Wheels Site Manager

Southern Maine Agency On Aging
01.2018 - Current
  • Develop strong relationships with clients through consistent communication during Assessments
  • Recruits, hires/enrolls, trains, supervises and supports the staff and volunteers
  • Maintains a professional demeanor by staying calm when addressing unhappy or angry clients
  • Manages the weekly food orders and delivery
  • Manage and train new volunteers and present for Meal site
  • Manages and monitors the overall functioning of the meals program at the site for both congregate and home delivered meals
  • Manage site inventory and dry good orders
  • Build relationships with community partners
  • Participates in program and agency wide team trainings and meetings
  • Ability to work independently in a fast paced and ever changing environment with multiple needs and priorities

On Site Director

KidsPlay
09.2011 - 01.2018

*Created daily activities for children ages 5-12

*Managed staff

*CPR/ First Aid certified

*Communicated with parents on their childs afternoon

Education

No Degree - Business

Hesser College
Manchester NH

High School Diploma -

Marshwood High School
South Berwick, ME
06.1994

Skills

  • Team Leadership
  • Flexibility and Adaptability
  • Relationship Building
  • Problem-Solving
  • Virginia Billings Award
  • Management
  • Site Safety
  • Multitasking and Organization

Accomplishments

Virginia Billings Award

Found and implemented a new Sanford meal site

Certification

MEMA Mass Care Shelter Course for York County EMA Training - April 2023


Examining Community Responses to Hoarding with Shalom House - Home, Health, Hope

January 2018


Staff Dementia Training; February 2018


Ongoing Staff Trainings with Jermaine Moore, The Mars Hill Group

Timeline

Meals on Wheels Site Manager

Southern Maine Agency On Aging
01.2018 - Current

On Site Director

KidsPlay
09.2011 - 01.2018

No Degree - Business

Hesser College

High School Diploma -

Marshwood High School

MEMA Mass Care Shelter Course for York County EMA Training - April 2023


Examining Community Responses to Hoarding with Shalom House - Home, Health, Hope

January 2018


Staff Dementia Training; February 2018


Ongoing Staff Trainings with Jermaine Moore, The Mars Hill Group

Amanda Ouellette