Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jessica Craft

Hull,GA

Summary

For many years, I have held a lifelong ambition to serve my community in emergency medical services. Life led me down a different path after high school, but nearly 20 years of working with the Athens Community Council on Aging have enhanced skills that I believe help in providing high‑quality, compassionate emergency care. In 2023, I was given the opportunity to begin a career path change, and was accepted to the EMT-B class at MCEMS with Coty Martin. Then, in 2025, I was able to take a course with Casey Land at Athens Technical College.

My work with the Athens Community Council on Aging (ACCA) has taught me how to adapt quickly to ever changing circumstances while maintaining professionalism. I have developed strong interpersonal skills, treat every individual with kindness and respect, and maintain confidentiality and regulatory compliance (including HIPAA). I bring genuine empathy and sympathy to interactions — whether with elderly clients and community members, family caregivers, or colleagues — and I understand the importance of listening, giving dignity, and doing what I can to help.

I know that as an EMT, the demands are intense: being able to assess patients’ condition, make quick decisions under pressure, work with paramedics and other first responders, and maintain calm and clear communication. I am eager to train, learn, and grow under the supervision of experienced EMTs and Paramedics. I believe my career at ACCA has prepared me to stay levelheaded in stressful situations, to communicate effectively, and to prioritize patient care.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Meals on Wheels Program Manager

Athens Community Council on Aging
10.2010 - 09.2025
  • Participated in community outreach programs to enhance engagement and collaboration among local organizations.
  • Helped to organize strategic initiatives to improve service delivery and client support.
  • Helped to manage budgets and resources effectively to ensure program sustainability and compliance with funding requirements.
  • Worked alongside partner agencies to maintain funding (at the state, local and federal level) compliance
  • HIPAA compliance
  • Client chart and record maintenance
  • Initial client in-home assessments
  • Semi-annual and annual reassessments
  • Volunteer management
  • Meal route structuring and maintenance
  • Helped manage and coordinate annual events for clients and volunteers
  • Helped to manage incoming calls and requests from the community
  • Daily review of route sheets after meal delivery
  • Daily set up of route sheets in preparation of next day delivery
  • Route coverage
  • Worked within a nation-wide database from 2010-September 2025. Prior to this, much of this was done by hand.
  • Worked with other programs for inter-agency clients

Health Activity Aide

Athens Community Council On Aging
01.2006 - 10.2010
  • Assisted with planning and implementing daily recreational activities for residents.
  • Facilitated group exercises, enhancing physical health and social interaction among participants.
  • Monitored resident safety during activities, ensuring a secure and supportive environment.
  • Collaborated with staff to evaluate individual needs and tailor activities accordingly.
  • Worked one-on-one with clients when needed
  • Assisted clients with personal care and hygiene
  • Assisted with feeding
  • Bi-monthly vital sign checks
  • HIPAA compliant
  • Mandated reporter

Education

Course Completion - Advanced EMT

Athens Technical
Athens
05-2025

High School Diploma -

Oconee County High School
Watkinsville, GA
05-2003

Skills

  • Problem-solving
  • Project management
  • Detail-oriented
  • Strategic planning
  • Critical thinking
  • Interpersonal skills
  • Data collection & research
  • Flexible and adaptable
  • Team training and development
  • Customer service
  • Relationship building

Accomplishments

  • Moved within the agency from health activity aide to Meals on Wheels Program Specialist to Meals on Wheels Program Manager

Certification

  • BLS/ALS (expires October 2025)
  • Former Mental Health First Aid partner
  • Gained Certified At-Risk Adult Crime Tactic Specialist certification during pandemic
  • Mandated reporter- very familiar with APS reports

Timeline

Meals on Wheels Program Manager

Athens Community Council on Aging
10.2010 - 09.2025

Health Activity Aide

Athens Community Council On Aging
01.2006 - 10.2010

Course Completion - Advanced EMT

Athens Technical

High School Diploma -

Oconee County High School