Amanda Parnell
Clover,SC
Summary
- Adaptable professional with 10+ years of work experience and proven knowledge of executive support, problem solving, and workflow prioritization. Organized and successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Omni Experience Manager
Belk
Rock Hill, SC
09.2014 - Current
- Create "team" mentality within leadership running the building by demonstrating effective communication and collaboration.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Accomplished multiple tasks within established timeframes.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
Assistant Manager
Gemini Boutique
10.2012 - 09.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Bachelor of Arts (B.A.) In Marine Science -
Coastal Carolina University
Conway, SC01.2014
Skills
- Team oriented
- Customer experience
- Hiring and coaching
- Corporate communications
- Store displays
- Microsoft Office
- Team development
- Store operations
- Order accuracy
- Inventory control processes
- Work orders
- Calm and professional under pressure
- Administrative support
- Team supervision
- Excellent multi-tasking ability
- Conflict management
- Report writing
- Documentation expertise
- Scheduling and calendar management
- Human Resources
- Attention to detail
- Pro-active
Timeline
Omni Experience Manager
Belk
09.2014 - Current
Assistant Manager
Gemini Boutique
10.2012 - 09.2014
Bachelor of Arts (B.A.) In Marine Science -
Coastal Carolina University