Overview
Work History
Education
Timeline
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Amanda Perez

San Marcos,TX

Overview

9
9
years of professional experience

Work History

Bartender/Shift Manager

Molak Corporation
08.2024 - Current
  • Learned safe food and beverage handling procedures to ensure compliance with health regulations.
  • Assisted in maintaining cleanliness and organization of bar area for optimal customer experience.
  • Adapted quickly to high-pressure environments, ensuring timely service during peak hours.
  • Collaborated with team members to create a welcoming atmosphere for patrons.
  • Engaged with customers to provide personalized service and address inquiries effectively.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Trained new bartenders on customer service standards and company policies, ensuring a high-quality experience for all guests.

Server/Bartender/General Manager

Crafthouse Kitchen and Tap
05.2018 - 08.2024
  • Provided exceptional customer service by attentively responding to guest inquiries and requests.
  • Managed order accuracy by efficiently processing food and drink orders in a fast-paced environment.
  • Collaborated with kitchen staff to ensure timely delivery of meals to enhance guest satisfaction.
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Assisted in training new servers on menu knowledge and customer service protocols.
  • Resolved guest complaints promptly, ensuring a positive dining experience and repeat business.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Contributed to inventory management by monitoring stock levels.
  • Managed inventory of dining supplies to prevent shortages during service.

Sales Associate

Michael's Craft Store
06.2016 - 06.2017
  • Enhanced customer satisfaction through personalized service and product recommendations.
  • Collaborated with team members to achieve sales targets and improve store performance.
  • Maintained knowledge of current sales promotions, policies, and procedures to assist customers effectively.
  • Trained new associates on sales techniques, product knowledge, and customer engagement strategies.

Education

Bachelor of Arts - Psychology

Texas State University
San Marcos, TX
05-2028

Timeline

Bartender/Shift Manager

Molak Corporation
08.2024 - Current

Server/Bartender/General Manager

Crafthouse Kitchen and Tap
05.2018 - 08.2024

Sales Associate

Michael's Craft Store
06.2016 - 06.2017

Bachelor of Arts - Psychology

Texas State University

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Amanda Perez