Jillian Duke
Palm Beach Gardens
Summary
Experienced honorably discharged United States Marine Corps veteran with 5+ years in managerial roles. Demonstrated leadership, safety focus, high-quality results, and exceptional organizational skills. Proven track record managing tasks in fast-paced environments. Military background instilled strong commitment to detail-oriented work, honed managerial skills, and impeccable time management capabilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender/Shift Manager
Austin Republic
North Palm Beach
08.2025 - Current
- Supervised bar staff during shifts to ensure smooth operations.
- Resolved customer complaints promptly and professionally.
- Prepared and served a variety of cocktails and beverages for customers.
- Engaged with customers to provide exceptional service and build rapport.
- Managed daily restaurant operations and ensured compliance with health regulations.
- Supervised staff performance and provided training on customer service standards.
- Oversaw financial transactions and managed cash handling procedures effectively.
Technician/Collateral Duty Inspector
United States Marine Corps
09.2020 - 05.2025
- Maintained and provided equipment needed to perform maintenance on aircraft.
- Performed under heavy pressure and a strict time schedule to provide support to several different types of aircraft.
- Diagnosed and troubleshot technical problems identifying and implementing effective solutions.
- Provided technical guidance and support to maintenance personnel on troubleshooting equipment issues and implementing corrective actions.
Banquet Staff Captain
Abacoa Golf Club
Jupiter
05.2018 - 05.2020
- Oversaw timeliness and quality of food delivery at high-volume events.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Supervised and mentored kitchen and serving staff.
- Supported needs of wait staff who attended to the needs of hundreds of guests per night.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Education
BA - Business Management
Florida Atlantic University
Boca Raton, FL06-2028
Bartending Certification -
ABC Bartending school
WPB, FL06.2025
High school Diploma -
Jupiter Community High School
Jupiter, FL05.2020
Skills
- Professionalism
- Detail Oriented
- Work well under pressure
- Leadership Skills
- Managerial Experience
- Safety procedures
- Teamwork
- Training & Development
- Quality control
- Time management
Certification
- Bartending Certification, Responsible Vendors Training Program
- Yellow Belt Certification, A Lean Six Sigma Yellow Belt possesses the ability to lead limited improvement projects and/or serves as a team member as a part of more complex improvement projects.
Accomplishments
• Was hand selected to be meritoriously promoted ahead of all peers in recognition of excellent leadership skills, strong work ethic, and exemplary performance levels.
• Managed and supervised maintenance of 200+ assets worth over $2,000,000 with 0 incidents and increased work productivity by over 55% within 1 year.
• Supervised team of over 15 staff members as a banquet Captain and successfully oversaw hundreds of events.
• Promoted ahead of my peers from bartender to part time shift manager and bar manager after only 2 months of employment.
• Managed and supervised maintenance of 200+ assets worth over $2,000,000 with 0 incidents and increased work productivity by over 55% within 1 year.
• Supervised team of over 15 staff members as a banquet Captain and successfully oversaw hundreds of events.
• Promoted ahead of my peers from bartender to part time shift manager and bar manager after only 2 months of employment.
References
Available upon request
Timeline
Bartender/Shift Manager
Austin Republic
08.2025 - Current
Technician/Collateral Duty Inspector
United States Marine Corps
09.2020 - 05.2025
Banquet Staff Captain
Abacoa Golf Club
05.2018 - 05.2020
BA - Business Management
Florida Atlantic University
Bartending Certification -
ABC Bartending school
High school Diploma -
Jupiter Community High School