Amanda Pittner
Olmsted Falls,OH
Summary
Well-qualified Human Resources Professional with proven success in improving operations, labor relations and solving problems. Highly proficient in building lasting relationships with key decision makers, team members and employees to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Lorain County Children Services
08.2017 - Current
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
- Spearheaded successful recruitment campaigns, attracting top-tier talent to fill key company positions.
- Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
- Collaborated with executive leadership to align HR initiatives with overall agency goals and objectives.
- Coordinated agency-wide training programs to enhance workforce skills and promote professional growth.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Child Welfare Supervisor
Lorain County Children Services
02.2009 - 08.2017
- Provided direct supervision to 7-unit member employees; Monitored casework documentation & case records to ensure compliance with federal & state guidelines as well as law, rules, and agency requirements.
- Supported professional growth opportunities for staff members, contributing to increased job satisfaction and retention rates.
- Promoted a positive work environment through recognition of staff accomplishments, team-building activities, and open communication channels.
- Improved child welfare outcomes by implementing evidence-based practices and providing ongoing staff training.
- Enhanced team collaboration through regular communication, case consultations, and sharing of resources.
- Ensured timely service delivery by closely monitoring caseloads and adjusting priorities as needed.
- Increased family engagement by establishing community partnerships and organizing events to promote awareness of available services.
Child Welfare Caseworker (Intake/Ongoing)
Lorain County Children Services
02.2006 - 02.2009
- Enhanced family stability by conducting thorough assessments and providing appropriate resources and support.
- Improved child safety by collaborating with multidisciplinary teams to develop effective intervention plans.
- Achieved timely permanency for children in foster care through diligent case management and collaboration with stakeholders.
- Reduced risk of abuse or neglect by providing families with targeted interventions and regular monitoring.
Education
Master of Science - Social Work
Case Western Reserve University
Cleveland, OH05.2005
Bachelor of Arts - Sociology
The College of Wooster
Wooster, OH05.2002
Skills
- Performance Assessment
- Organizational Development
- Corrective Action Planning
- Employee Handbook Development
- Staff Management
- Policy Enforcement
- Recruitment
- Employee Onboarding
- Labor Relations
- Dispute Mediation
- Legal Compliance
- Labor negotiations
Certification
- Villanova University | Villanova, PA
Master Certification in Human Resources Management
08/2015
· Licensed Independent Social Worker (LISW), Supervisory Designation, License Number I.0800175-SUPV (through the State of Ohio Counselor, Social Work, Marriage, and Therapist Board)
Affiliations
- Society of Human Resource Management (SHRM)
- President of the Ohio Job & Family Services Human Resources Association (JFSHRA)
Timeline
Human Resources Manager
Lorain County Children Services
08.2017 - Current
Child Welfare Supervisor
Lorain County Children Services
02.2009 - 08.2017
Child Welfare Caseworker (Intake/Ongoing)
Lorain County Children Services
02.2006 - 02.2009
Master of Science - Social Work
Case Western Reserve University
Bachelor of Arts - Sociology
The College of Wooster
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