Amanda Powell
Roscoe,IL
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
1
1
year of professional experience
Work History
Bartender
The Standard
06.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Logistics Coordinator
Paradigm Transportation Management Group
02.2023 - 08.2023
- Tracked orders and notified customers of status or potential delays.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
Bar Manager
Murphys Pub And Grill
06.2022 - 02.2023
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Consulted with managers to organize special events and promotions.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Improved customer service rankings by resolving issues quickly and accurately.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Education
Certification - CNA
Rockvalley College
Rockford, IL05.2015
Skills
- High-Volume Environments
- Cash Handling and Management
- Wine and Beer Recommendations
- Elegant Food Plating
- Custom Drink Preparation
- Sales Expertise
- Professional Service Standards
- Name of System] POS
- Bartending License
- Drink Consistency
Timeline
Logistics Coordinator
Paradigm Transportation Management Group
02.2023 - 08.2023
Bartender
The Standard
06.2022 - Current
Bar Manager
Murphys Pub And Grill
06.2022 - 02.2023
Certification - CNA
Rockvalley College