Amanda Powers
Grand Prairie,TX
Summary
Friendly and hard-working associate with approximately four years of experience with customer service and leadership at Ulta Beauty. Reliable and organized, adept at multitasking while maintaining high standards of service and operational efficiency.
Leader in customer loyalty and credit signups by maintaining a positive attitude and aiming to exceed goals. Adept in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on new challenges, and always eager to further self-development.
Overview
4
4
years of professional experience
Work History
Lead Cashier
Ulta Beauty Inc.
Arlington, TX
06.2023 - Current
- Supervised daily cash handling procedures, ensuring accuracy and compliance with company policies.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Implemented inventory control measures to minimize stock discrepancies and maintain accurate records.
- Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
- Oversaw the cleanliness and organization of the register counters to maintain a clean and accessible workplace.
- Coordinated breaks for fellow cashiers to ensure continuous coverage at all times while minimizing downtime.
- Promoted store specials and upsold items at the register, increasing average transaction value and units per transaction for each customer.
- Performed store opening and closing procedures such as opening/closing registers, auditing the registers and safe at the end of the night, and assisting with cash drops and change orders as needed.
- Worked with the floor team and managers to communicate the needs of customers from different locations in the store.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Restocked and organized merchandise at register and Grab and Go displays.
- Handled complex returns and exchanges swiftly, streamlining processes that ensured minimal disruption to customers' shopping experiences.
- Shared the benefits of the loyalty and credit program with guests and encouraged associates to do the same, creating excitement and driving results for loyalty and credit goals.
- Picked, packaged, and distributed online pickup orders, ensuring that company policies and loss prevention requirements were being met.
- Audited online orders multiple times a day and verified that each order was scanned out correctly.
- Signed up 280+ customers for the Ulta Beauty Rewards Credit Card program in 2025 alone.
- Completed approximately over 50 POS transactions a day including returns, exchanges, loyalty and credit signups, price adjustments and Store To Door online orders.
- Ended 2025 with 83.4% New Member signups and 1.71% credit applications to transactions percentage.
Beauty Advisor
Ulta Beauty Inc.
Arlington, TX
06.2023 - 06.2024
- Assisted clients in selecting products tailored to individual skin types and preferences.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve weekly and monthly sales goals and ensure smooth store operations.
- Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place orders for customers.
- Picked and packed in-store pickup orders.
Task Associate
Ulta Beauty Inc.
Arlington, TX
06.2022 - 12.2023
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked designated items on shelves, end caps and displays.
- Disposed of damaged or defective items as found in shipment.
- Sorted through products neatly and efficiently to ensure they made it to their intended destination in a timely manner.
- Conducted cycle counts and recorded product quantities to prevent shrink and ensure an accurate inventory.
Education
High School Diploma -
The Highlands Catholic School
Irving, TX05.2022
Skills
- Positive attitude
- Team leadership
- Training and mentoring
- Hospitality and accommodation
- Punctual and reliable
- Time management
- Efficient with multitasking and organization
- Customer engagement
- Cash register maintenance
- Problem-solving mindset
Timeline
Lead Cashier
Ulta Beauty Inc.
06.2023 - Current
Beauty Advisor
Ulta Beauty Inc.
06.2023 - 06.2024
Task Associate
Ulta Beauty Inc.
06.2022 - 12.2023
High School Diploma -
The Highlands Catholic School