Amanda Puccio
West Warwick,RI
Summary
Dynamic Assistant Manager with a proven track record at Chuck E Cheese, excelling in customer service and money handling. Demonstrated leadership by enhancing team performance and customer satisfaction. Skilled in decision-making and problem-solving, significantly reducing cash discrepancies. Achieved notable improvements in operational efficiency and customer experience.
i have also did home care right out of high school from 2007 to 2015 with an amanzing family both kids had cerebral palsey i helped shower them feed them and take them out to do things in the community. I also coached special olympics baseball and have gone to uri for the summer games.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Chuck E Cheese
10.2022 - 05.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Staff
Andrade Adult Day Care
05.2022 - 02.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong relationships with clients through consistent communication and attentive
Cashier
Cumberland Farms
09.2021 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Pilgrim High School
Warwick, RI06-2007
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
Timeline
Assistant Manager
Chuck E Cheese
10.2022 - 05.2025
Staff
Andrade Adult Day Care
05.2022 - 02.2023
Cashier
Cumberland Farms
09.2021 - 03.2022
High School Diploma -
Pilgrim High School