AMANDA R. DEESE
Charlotte,USA
Summary
Dynamic Documentation Specialist at Hendrick Automotive Group with expertise in data organization and customer service. Proven ability to enhance operational efficiency through meticulous document management and effective communication. Proficient in Microsoft Office Suite and skilled in event planning, ensuring seamless execution of projects while fostering positive client relationships.
Overview
15
15
years of professional experience
Work History
Documentation Specialist
Hendrick Automotive Group
Charlotte, NC
08.2023 - Current
- Duties consist of managing duties in the automotive documentation department in organization and coordination of files, sorting documents, handling deal jackets, pulling deals per request, filing, and scanning paperwork.
Lifeguard/Lead Swimming Instructor
Greater Charlotte YMCA
Charlotte, NC
05.2021 - Current
- Duties consist of life guarding the pools, making sure that members are following regulations and rules, cleaning the pool, checking chorine Ph levels in the pool, and making sure all swimmers are safe.
- Swim Instructor of teaching swim lessons to children and adults with certification as a lifeguard and swim instructor.
Teacher's Assistant
Charlotte Mecklenburg School System
Charlotte, NC
08.2019 - 08.2023
- Duties consisted of assisting teachers in a classroom with detailing, input grades in system, handling tasks that are assigned to by the teacher at that time.
- Set up assignments for the teachers, composed bulletin boards, one on one in tutoring of student who needs the extra curriculum and made copies for the students as needed.
Security/Guest Services/Ambassador
Live Nation, INC.
Charlotte, NC
03.2015 - 11.2019
- Duties consisted of handling daily operations of a concert venue in answering customers' questions, ensured high quality and safe fan experience, worked front gate security, work CID Entertainment Tent, monitored pit area at concerts, distributed wristbands for venues, and worked VIP Club for Live Nation.
- Ensured that fans followed state laws related to managing rules and regulations.
- Completed end of shift documentation and inventory of the closing of the venue.
Customer Service/Sales
Universal Business Listings
Charlotte, NC
06.2014 - 03.2015
- Duties consisted of organization of front desk, answering customers calls, overseeing the situation with critical thinking skills to find solution to the issue, attending sales meetings in organizing the event and handling paperwork.
- Composed documents, maintained calendar in Outlook and managed clerical duties in administration tasks.
Office Coordinator
Delevie Secretarial Services
Charlotte, NC
08.2010 - 06.2014
- Duties consisted of Managing a front desk, greeting customers, transferring calls to correct extensions, composed documents, spreadsheets, data entry of reports, handling calendar in Outlook for management, inventory control task, distributed mail, operated office machines including Pitney Bowes and Neopost Mailing System.
- Managed event planning of luncheons, training sessions and special projects as requested.
Promoter and head of publicity
Bopper's Shag Club
- I took photos for websites in which maintain, promoted upcoming events, coordinator of special events, order recognition of awards and developed strategies based on venue goals.
- Collaborated directly with artists to promote shows and music to current and potential fans.
- Promoted through Facebook Page called Luke Bryan and Friends, and other Facebook Groups.
Intern
CBMA
- Worked as an Internship for CBMA in a variety of duties such as the entertainment schedule of the bands, backstage and security clearance for the awards night event.
Education
Notary -
Hendrick University
Charlotte, NCBachelor's - Marketing/Public Relations
Full Sail University
Winter Park, FLEarly Childhood Education -
Central Piedmont Community College
Charlotte, NCGraduate -
Independence Senior High School
Charlotte, NCSkills
- Microsoft Word
- Microsoft Excel
- Microsoft Publisher
- Microsoft PowerPoint
- Microsoft Outlook
- Analytical of Data
- Front Desk Receptionist
- Data Entry
- NC Notary
- Customer Service
- Marketing
- Account Receivables
- Administrative Support
- Public Relations
- Pitney Bowes Mail Machine
- Event Planning
- Internet
- Social Media
- Website Master
- Reynolds Software
References
Available upon Request
Promotional Experience
- Bopper's Shag Club, Promoter and head of publicity, Taking photos for websites, Promoting upcoming events, Coordinating special events, Ordering recognition of awards, Developing strategies based on venue goals, Collaborating with artists to promote shows
- CBMA — Carolina Beach Music Awards, Intern, Managing entertainment schedule of bands, Handling backstage and security clearance for awards night event
Timeline
Documentation Specialist
Hendrick Automotive Group
08.2023 - Current
Lifeguard/Lead Swimming Instructor
Greater Charlotte YMCA
05.2021 - Current
Teacher's Assistant
Charlotte Mecklenburg School System
08.2019 - 08.2023
Security/Guest Services/Ambassador
Live Nation, INC.
03.2015 - 11.2019
Customer Service/Sales
Universal Business Listings
06.2014 - 03.2015
Office Coordinator
Delevie Secretarial Services
08.2010 - 06.2014
Promoter and head of publicity
Bopper's Shag Club
Intern
CBMA
Notary -
Hendrick University
Bachelor's - Marketing/Public Relations
Full Sail University
Early Childhood Education -
Central Piedmont Community College
Graduate -
Independence Senior High School
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