Overview
Work History
Education
Timeline
Generic

Amanda Reese

Rincon,GA

Overview

22
22
years of professional experience

Work History

Customer Service Agent

Spa On The Spot
06.2018 - 12.2022
  • Provided primary customer support to internal and external customers.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Contacted customers to return routine and general calls promptly.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer calls and emails to answer questions about products and services.
  • Responded to customer requests for products, services, and company information.
  • Advertising on social media.

Cab Driver

A Magikal Taxi Service
10.2011 - 05.2012
  • Upheld high standards of cleanliness, sanitation, and service.
  • Controlled operation of taximeter to accurately track distances and fares.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Used mobile application to connect with customers, track distances and report locations.

Waitress / Expediter

Waffle House Restaurant
06.2001 - 04.2009
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Worked with customers and department heads to facilitate flow of materials to and from job sites and departments.
  • Created and implemented tracking systems to monitor progress and meet deadlines.
  • Coordinated with customers and installers to schedule and execute install projects.
  • Executed and supervised plate preparation according to temperature and condiment specifications.
  • Trained new expeditors and food runners according to company policies and standards.

Threat Simulator

Goldbelt Eagle
08.2007 - 11.2007


  • Trained and practiced war simulation
  • Supervised and monitored use of tools and equipment.
  • Met training needs with well-organized, factual programs based on contemporary requirements.

Education

GED -

Richard Arnold
Savannah, Georgia
2002

Timeline

Customer Service Agent

Spa On The Spot
06.2018 - 12.2022

Cab Driver

A Magikal Taxi Service
10.2011 - 05.2012

Threat Simulator

Goldbelt Eagle
08.2007 - 11.2007

Waitress / Expediter

Waffle House Restaurant
06.2001 - 04.2009

GED -

Richard Arnold

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Amanda Reese