Amanda Rios
Tanglewood Apartments
Baytown,TX
Summary
Dynamic professional experienced with data accuracy and efficient information processing. Uses office software and organizational skills to maintain high standards of data management. Track record of reliability and adaptability in fast-paced environments.
20
years of professional experience
Work History
Assistant Manager
3 Years 10 Months- Implemented training programs for staff, enhancing service quality and tenant satisfaction.
- Supervised daily operations to ensure efficient management of resident services and maintenance requests.
- Developed and maintained budgeting processes for property expenses, optimizing resource allocation.
- Developed and implemented maintenance schedules, enhancing efficiency and reducing downtime for repairs.
- Managed leasing processes, including tenant screening and lease agreements, improving occupancy rates.
- Coordinated community events to enhance resident engagement and promote a positive living experience.
- Conducted regular property inspections to identify issues proactively, maintaining high standards of safety and cleanliness.
- Maximized occupancy rates through proactive marketing and timely processing of rental applications.
- Evaluated tenant applications using strict screening criteria, selecting reliable residents who maintained good payment records and care for the property during their tenancy period.
- Managed financial tasks such as budget preparation, expense tracking, and rent collection, ensuring accurate record keeping.
- Conducted move-out and move-in inspections to determine charges for damages and market readiness.
- Processed evictions when necessary according to state laws and guidelines while maintaining professionalism throughout each case.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Communicated effectively with owners, residents, and on-site associates.
Mailroom Clerk/Computer Data Entry Operator
3 Years 5 Months- Operated and maintained mail processing equipment for efficient operation.
- Managed daily mail distribution ensuring timely delivery to all departments.
- Assisted in organizing incoming packages, optimizing storage space and accessibility.
- Coordinated with vendors for mail-related services, enhancing communication efficiency.
- Managed inventory of office supplies, minimizing downtime due to shortages by proactively replenishing stock as needed.
- Safeguarded sensitive information by properly handling confidential documents according to company policies and procedures.
- Offered support to other departments when needed, demonstrating flexibility and teamwork in achieving organizational goals.
- Assisted with file organization, ensuring documents were properly categorized and easily accessible for team members.
- Supported underwriting team''s decision-making process by gathering pertinent applicant information and maintaining accurate records.
- Safeguarded against potential fraud attempts by diligently verifying the authenticity of submitted claim documents before entering data into the system.
- Facilitated smooth audits by keeping comprehensive documentation of all processed claims in an organized manner.
- Contributed to business growth by providing accurate reports on policyholder demographics, aiding in targeted marketing strategies development.
Data Entry Clerk
7 Years 9 Months- Processed high volumes of data entries accurately using advanced database management systems.
- Maintained data integrity by conducting regular audits and implementing corrective measures.
- Collaborated with cross-functional teams to resolve discrepancies in data records.
- Developed standard operating procedures to improve consistency in data handling processes.
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Facilitated efficient data migration projects, ensuring seamless transitions to new systems.
- Maintained confidentiality and security of all information, ensuring compliance with data protection regulations.
- Compiled, verified accuracy, and sorted information to prepare source data for computer entry.
Cashier Assistant Manager
4 Years 11 Months- Supervised daily operations, ensuring customer service excellence and efficient store management.
- Trained and mentored new cashiers, fostering a collaborative team environment.
- Implemented inventory control procedures, reducing shrinkage through effective tracking methods.
- Assisted in developing promotional campaigns, enhancing product visibility and customer engagement.
- Built positive relationships with customers to increase repeat business.
- Monitored sales transactions for accuracy, upholding company policies regarding discounts, returns, and exchanges.
- Collaborated with store manager to develop promotional strategies that boosted sales revenue.
- Mentored new cashiers, leading to higher retention rates and increased team performance.
- Managed employee scheduling effectively, optimizing staff coverage during peak periods while maintaining budgetary guidelines.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly a highly skilled team.
- Educated staff on strategies for handling difficult customers and challenging situations.
Education
- Criminal Justice
Skills
Financial oversight
Data management
Detail orientation
Quality assurance
Document organization
Data entry
Maintains confidentiality
Money handling
Customer rapport
Computer skills
Professional and courteous
Timeline
Assistant Manager
Tanglewood Apartments
08.2022 - 06.2026
Mailroom Clerk/Computer Data Entry Operator
TWFG
12.2018 - 05.2022
Data Entry Clerk
Novitex
02.2011 - 11.2018
Cashier Assistant Manager
Sally's Beauty Supply
01.2006 - 12.2010
Lone Star College
from Criminal Justice