Amanda Roberts
Springfield,VA
Summary
Detail-oriented and reliable professional with a proven track record of effectively managing multiple priorities while maintaining a positive attitude. Eager to take on additional responsibilities to help achieve team objectives. Seeking a position that leverages a background in biology and chemistry to enhance skills and advance career growth.
Overview
7
7
years of professional experience
Work History
Server
Urban Roast
12.2021 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
Inpatient Physical Rehabilitation Unit Technician
INOVA
10.2021 - 11.2022
- Improved patient mobility by providing personalized therapeutic exercises and interventions.
- Enhanced patient recovery rates with careful monitoring of progress and adjusting treatment plans accordingly.
- Supported physical therapists in evaluating patient progress using standardized assessment tools, contributing to informed decision-making regarding treatment adjustments.
- Performed accurate documentation of patient treatments, progress, and outcomes, contributing to effective communication among healthcare professionals.
Behavioral Therapist
Rcg Behavioral Health Network
12.2018 - 07.2020
- Maintained detailed documentation of client progress, communicating updates regularly to supervisory staff and relevant stakeholders.
- Reduced challenging behaviors by conducting functional behavior assessments and developing appropriate interventions.
- Developed rapport with clients by utilizing empathy and active listening skills, creating a supportive therapeutic environment conducive to learning.
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
Volunteer
Ronald McDonald Learning Program
01.2017 - 06.2017
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
Bachelor of Science - Biology
Virginia Commonwealth University
Richmond, VA12.2020
High School Diploma -
Robert E. Lee
Springfield, VA06.2016
Skills
- Strong Work Ethic
- Exceptional customer service
- Attention to Detail
- Problem-Solving
- Multitasking
- Ethical Judgment
- Critical Thinking
Timeline
Server
Urban Roast
12.2021 - 06.2024
Inpatient Physical Rehabilitation Unit Technician
INOVA
10.2021 - 11.2022
Behavioral Therapist
Rcg Behavioral Health Network
12.2018 - 07.2020
Volunteer
Ronald McDonald Learning Program
01.2017 - 06.2017
Bachelor of Science - Biology
Virginia Commonwealth University
High School Diploma -
Robert E. Lee
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