Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Rodriguez

Houston

Summary

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Overview

6
6
years of professional experience

Work History

Medical Assistant

Texas Medical and Geriatric Center
02.2024 - 06.2025
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

Fulfillment Associate

Amazon
03.2022 - 01.2024
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Collaborated with team members to optimize workflows and improve overall operational performance.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.

Crew Member

Whataburger
01.2019 - 08.2021
  • Worked well with teammates and accepted coaching from management team.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

Medical Assistant

Fortis Institute
Houston, TX
08-2024

High School Diploma -

J. Frank Dobie High School
05-2018

Skills

  • Vital sign monitoring
  • EMR / EHR
  • Phlebotomy
  • Laboratory specimen collection
  • Insurance verification
  • Appointment setting
  • Patient scheduling
  • HIPAA compliance
  • Specimen labeling
  • Insurance authorizations
  • Electronic health records
  • Specimens collection and processing
  • Patient assessments
  • Medical supply inventory
  • Payment collection
  • Triage assessment

Timeline

Medical Assistant

Texas Medical and Geriatric Center
02.2024 - 06.2025

Fulfillment Associate

Amazon
03.2022 - 01.2024

Crew Member

Whataburger
01.2019 - 08.2021

High School Diploma -

J. Frank Dobie High School

Medical Assistant

Fortis Institute

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