Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Rogers

Pahrump,NV

Summary

  • Dynamic and results-oriented professional with extensive experience in the hospitality industry, notably at Bearded Lady Saloon. Excelled in enhancing patron satisfaction through exceptional customer service and expert beverage knowledge, including draft beer specialty cocktails Proven track record in efficient multitasking and upselling, significantly boosting revenue. Committed to maintaining the highest standards of cleanliness and safety.
  • Friendly Bartender with exceptional communication and beverage skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
  • Capable Bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in bar establishments
  • Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
  • Cordial Cocktail Waitress with outstanding knowledge of bar services, bartending and waitressing. Fantastic multitasking skills with proven history of excellent service. Dedicated to maximizing sales and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Cocktail Server

Terribles Road House
06.2021 - 09.2024
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained accuracy and efficiency when processing sales transactions.
  • Maintained clean and organized bar area.
  • Communicated with guests to record orders and assess needs.

Bartender

Phoenix Bar and Grill
03.2021 - 06.2021
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Upheld strict regulations for safe alcohol service and food safety.

Bartender

Bearded Lady Saloon
10.2020 - 02.2021
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Served high customer volumes during special events, nights, and weekends.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.

Education

High School Diploma -

Pahrump Valley High School
Pahrump, NV
05.2018

Skills

  • Wine Pairings
  • Craft beer knowledge
  • Order Management
  • Menu presentation
  • ID Verification
  • Beverage knowledge
  • Identification regulation knowledge
  • Complaint resolution
  • Cleanliness and sanitation
  • Order Accuracy
  • Bar terminology
  • Exceptional customer service
  • Efficient multitasking
  • Accurate Cash Handling
  • Effective customer upselling
  • POS System Operation
  • Menu knowledge
  • Safety Monitoring
  • Safe Food Handling
  • Quality Control
  • Patron satisfaction

Timeline

Cocktail Server

Terribles Road House
06.2021 - 09.2024

Bartender

Phoenix Bar and Grill
03.2021 - 06.2021

Bartender

Bearded Lady Saloon
10.2020 - 02.2021

High School Diploma -

Pahrump Valley High School

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Amanda Rogers