Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Hi, I’m

Amanda P. Román González

University Student
Milwaukee,WI

Summary

Knowledgeable and dedicated customer service professional with extensive experience in the retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success all while creating a sustainable and inclusive environment. Bilingual, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and helping make a difference in people's lives.

Overview

6
years of professional experience
3
years of post-secondary education
2
Languages

Work History

Plowshare Fair Trade Marketplace
Waukesha, WI

Sales Associate
2022.06 - Current (3 education.years_Label & 2 education.months_Label)

Job overview

  • Increases customer knowledge by discussing origin of fair-trade, artisan-made products to further appreciation for handmade goods.
  • Creates displays to promote specific sales and items and prepares merchandise for sales floor by pricing or tagging.
  • Handles opening and closing procedures, as well as maintaining welcoming environment during duration of each shift.

Kwik Trip

Co-worker/Assistant Food Service Leader
2021.11 - Current (3 education.years_Label & 9 education.months_Label)

Job overview

  • Adapts to needs of establishment by acting as cashier, cook, cleaner, etc.
  • Ensures that kitchen operations are run smoothly by assisting other Leaders and coworkers through cleanliness, food preparation, and following all health and kitchen protocols.
  • Accurately orders kitchen ingredients, food, and products to ensure successful food production throughout each working day.

Carroll University
, summary

Spanish Conversation Tutor
2021.11 - Current (3 education.years_Label & 9 education.months_Label)

Job overview

  • Assists students with their understanding of Spanish language through conversation, Spanish-focused games, translation, etc.
  • Adjusts tutoring methods to fit needs of each individual student’s learning style.

Marco Learning

Grader, Independent Contractor
2021.09 - Current (3 education.years_Label & 11 education.months_Label)

Job overview

  • Invests in student growth by reviewing, analyzing, and providing feedback, advice, and adequate grading on student’s written work.
  • Creates successful engagement with teachers to resolve technological issues so that students can all receive graded assignments in timely manner.

Carroll University
Waukesha, WI

Conference Organizer and Speaker
2021.01 - 2021.05 (4 education.months_Label)

Job overview

  • Actively participated in creation and selection of conference theme, abstract, featured art, and panelists.
  • Created, categorized, and finalized conference panels with other organizers based on abstract submissions from students nationally and globally.
  • Served as primary contact for two panels of speakers, instructed them on conference expectations, and answered their questions.

Carter's
Greenfield, WI

Sales Associate/Acting Retail Sales Manager
2018.10 - 2021.06 (2 education.years_Label & 8 education.months_Label)

Job overview

  • Worked closely with managers to ensure store functioned successfully day-to-day.
  • Acted as Leader-On-Duty, ensuring customers found items, sales goals were met, and sales associates were assigned tasks.
  • Completed paperwork, closed registers, secured deposits, and assured that the store was ready for the next business day when closing.

Education

Carroll University
Waukesha, WI

Bachelor of Arts from English & Writing, Spanish
09.2019 - Current

University Overview

  • GPA 3.8
  • Dean's List Spring 2022
  • Dean's List Fall 2021
  • Dean's List Spring 2021
  • Dean's List Spring 2020
  • Dean's List Fall 2019

Skills

Interpersonal communications

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Software

G-Suite

PowerPoint

Microsoft Word

Outlook

Interests

Ethical Consumerism

Environmental Well-Being

Fair Trade

Translation

Timeline

Sales Associate

Plowshare Fair Trade Marketplace
2022.06 - Current (3 education.years_Label & 2 education.months_Label)

Co-worker/Assistant Food Service Leader

Kwik Trip
2021.11 - Current (3 education.years_Label & 9 education.months_Label)

Spanish Conversation Tutor

Carroll University
2021.11 - Current (3 education.years_Label & 9 education.months_Label)

Grader, Independent Contractor

Marco Learning
2021.09 - Current (3 education.years_Label & 11 education.months_Label)

Conference Organizer and Speaker

Carroll University
2021.01 - 2021.05 (4 education.months_Label)

Carroll University

Bachelor of Arts from English & Writing, Spanish
09.2019 - Current

Sales Associate/Acting Retail Sales Manager

Carter's
2018.10 - 2021.06 (2 education.years_Label & 8 education.months_Label)

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Amanda P. Román GonzálezUniversity Student