Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Rosado

Orlando

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, at Miller's Ale House. Proven ability to engage guests and manage high-pressure situations while ensuring satisfaction. Bilingual in Spanish and Portuguese, with expertise in cash handling and menu memorization, consistently enhancing the dining experience.

Overview

14
14
years of professional experience

Work History

Server

Miller's Ale House
04.2022 - 05.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties.

Server

Waffle House
03.2019 - 07.2020
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods.
  • Bussed and reset tables to keep dining room and work areas clean.

Server/Restaurant Hostess

Brick And Fire Pizza
10.2016 - 09.2018
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Server duties, taking guests orders, handling large parties.

Cashier

McDonald's
04.2011 - 07.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.

Education

Accounting/ Buisness

University High School
Orlando
08-2014

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • Customer service
  • Safe food handling
  • Menu memorization
  • Bi-lingual (Spanish & Portuguese)

Timeline

Server

Miller's Ale House
04.2022 - 05.2025

Server

Waffle House
03.2019 - 07.2020

Server/Restaurant Hostess

Brick And Fire Pizza
10.2016 - 09.2018

Cashier

McDonald's
04.2011 - 07.2013

Accounting/ Buisness

University High School

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