Overview
Work History
Education
Skills
Timeline
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Amanda Roskelley

West Richland,WA

Overview

3
3
years of professional experience

Work History

Barista

Roost Coffee And Bakery
08.2023 - Current
  • Built meaningful and strong connections with customers, remembering regular drink orders and continuing conversations from previous interactions.
  • Helped maintain a healthy work environment through clear, straight-forward communication and teamwork.
  • Greeted customers and created an extremely welcoming environment inside the shop.


Barista Shift Lead

Roscoe's Coffee
05.2023 - 08.2023
  • Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
  • Managed task delegation during peak hours in order to reach the highest level of productivity.
  • Opened and closed cash drawers.
  • Assisted in defusing disagreements between coworkers.
  • Maintained professional behavior every shift.

Barista

Roscoe's Coffee
04.2021 - 05.2023
  • Dealt with difficult customers in a calm and helpful demeanor.
  • Memorized an extensive drink and food item menu, as well as monthly drink specials.
  • Responsible for training new barista hires on multiple occasions.
  • Ensured speedy service while still maintaining high quality work and service.

Education

Bachelor of Arts -

Washington State University
Pullman, WA

Skills

  • Customer Service
  • Direct and Effective Communication
  • Friendly and outgoing
  • Team Player
  • Opening and closing duties
  • Team Leadership
  • Critical and Quick Thinking
  • Time Management

Timeline

Barista

Roost Coffee And Bakery
08.2023 - Current

Barista Shift Lead

Roscoe's Coffee
05.2023 - 08.2023

Barista

Roscoe's Coffee
04.2021 - 05.2023

Bachelor of Arts -

Washington State University

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Amanda Roskelley