Amanda Roskelley
West Richland,WA
Overview
3
3
years of professional experience
Work History
Barista
Roost Coffee And Bakery
08.2023 - Current
- Built meaningful and strong connections with customers, remembering regular drink orders and continuing conversations from previous interactions.
- Helped maintain a healthy work environment through clear, straight-forward communication and teamwork.
- Greeted customers and created an extremely welcoming environment inside the shop.
Barista Shift Lead
Roscoe's Coffee
05.2023 - 08.2023
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Managed task delegation during peak hours in order to reach the highest level of productivity.
- Opened and closed cash drawers.
- Assisted in defusing disagreements between coworkers.
- Maintained professional behavior every shift.
Barista
Roscoe's Coffee
04.2021 - 05.2023
- Dealt with difficult customers in a calm and helpful demeanor.
- Memorized an extensive drink and food item menu, as well as monthly drink specials.
- Responsible for training new barista hires on multiple occasions.
- Ensured speedy service while still maintaining high quality work and service.
Education
Bachelor of Arts -
Washington State University
Pullman, WASkills
- Customer Service
- Direct and Effective Communication
- Friendly and outgoing
- Team Player
- Opening and closing duties
- Team Leadership
- Critical and Quick Thinking
- Time Management
Timeline
Barista
Roost Coffee And Bakery
08.2023 - Current
Barista Shift Lead
Roscoe's Coffee
05.2023 - 08.2023
Barista
Roscoe's Coffee
04.2021 - 05.2023
Bachelor of Arts -
Washington State University