Amanda Rucker
Peck,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness & ability to adapt to changes.
Overview
6
6
years of professional experience
Work History
Dental Receptionist
Healthcore Clinic
04.2022 - 05.2023
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Provided excellent customer service to create positive experiences and build patient trust.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained benefits, and outlined pricing details for procedures and services.
- Secured sign-in sheets, dental charts, and encounter forms to safeguard sensitive data and information.
- Ensured patient privacy by adhering to all HIPAA regulations during the collection, storage, and sharing of sensitive information.
Medical Receptionist
AFC Urgent Care
05.2020 - 05.2022
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Work Study Student
Cowley Community College - Math/Science Dept.
08.2017 - 05.2019
- Kept office & science room supplies well organized, clean.
- Assisted with setting up for many of the different science classes such as, preparing agar petri dishes for the microbiology students.
Education
No Degree - Pre-Nursing
Cowley Community College
Arkansas CityAssociate of Applied Science - Surgical Technology
WSU Tech
Wichita05.2024
Skills
- HIPAA Compliance
- EMR Software
- Certified in CPR/AED
- Empathy and compassion
- Patient Relations
- Medical Terminology
- Team Collaboration
- Continuous learning
Timeline
Dental Receptionist
Healthcore Clinic
04.2022 - 05.2023
Medical Receptionist
AFC Urgent Care
05.2020 - 05.2022
Work Study Student
Cowley Community College - Math/Science Dept.
08.2017 - 05.2019
No Degree - Pre-Nursing
Cowley Community College
Associate of Applied Science - Surgical Technology
WSU Tech