Amanda Rusnak
Jacksonville
Summary
Result-driven professional prepared for high-level account management. Known for securing and managing key national accounts while driving continuous growth. Valued for collaborative approach and adaptability in dynamic environments. Skilled in strategic planning, relationship building, and problem-solving.
Overview
15
15
years of professional experience
Work History
NATIONAL ACCOUNT MANAGER
PIERCE TRANSPORTATION
02.2024 - 05.2025
- Developed and maintained strategic relationships with key national accounts to drive revenue growth.
- Analyzed market trends and customer needs to inform product positioning and sales strategies.
- Collaborated with cross-functional teams to optimize account management processes and enhance customer satisfaction.
- Led negotiations for contract renewals, ensuring alignment with company objectives and client expectations.
Senior Logistics Analyst / Account Manager
Mode Global (Sunteck Transport)
11.2021 - 08.2023
- Supported senior company leaders by delivering reports outlining performance to drive process improvements.
- Built long-term relationships due to prompt and courteous service.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Coordinated with freight forwarder to provide vendor shipping
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Senior Logistics Analyst / Account Manager
RRF Logistics (Sunteck Transport)
11.2017 - 11.2021
- Conducted data analysis to identify bottlenecks in supply chain and develop solutions to optimize operations.
- Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activities.
- Directed inter-modal domestic and overseas import and export operations to meet aggressive deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Operations Manager
Vertex Transport (Sunteck Transport)
07.2010 - 11.2017
- Supported senior company leaders by delivering reports outlining performance to drive process improvements.
- Built long-term relationships due to prompt and courteous service.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
Education
High School Diploma -
FLORIDA COMMUNITY COLLEGE JACKSONVILLE
06.1992
Skills
- Cost Analysis
- Carrier Relationships
- Compile Informational Databases
- Pricing Structures
- Vendor Relationships
- Import Requirements Knowledge
- Office Operations
- Report Generation
- Operational Efficiency
- Customer Experience
- System Verification
- Logistics Operations
- Process and Performance Improvement
- Status Updates
- Customer Satisfaction
- Appointment Scheduling Software
- Professional Relationships
- Work Orders
- Global Logistics
- Transportation and Logistics Planning
- Team Goals
- Daily Reports
- Client Communication
- Coordinating Transportation
Timeline
NATIONAL ACCOUNT MANAGER
PIERCE TRANSPORTATION
02.2024 - 05.2025
Senior Logistics Analyst / Account Manager
Mode Global (Sunteck Transport)
11.2021 - 08.2023
Senior Logistics Analyst / Account Manager
RRF Logistics (Sunteck Transport)
11.2017 - 11.2021
Operations Manager
Vertex Transport (Sunteck Transport)
07.2010 - 11.2017
High School Diploma -
FLORIDA COMMUNITY COLLEGE JACKSONVILLE
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