AMANDA SALAMANCA
Overland Park
Summary
Graduate student pursuing a Master of Science in Clinical Mental Health Counseling at Fort Hays State University with a Bachelor of Arts in Psychology and over 12 years of healthcare and behavioral health experience. Skilled in behavioral health intake, client engagement, psychosocial information gathering, care coordination, and interdisciplinary collaboration. Passionate about providing ethical, culturally responsive, and client-centered mental health services while expanding clinical counseling competencies through a Spring 2027 practicum experience.
Overview
14
14
years of professional experience
Work History
Accounts Receivable Specialist
Inspire ABA
01.2025 - Current
- Coordinate insurance claims, payment posting, and reimbursement processes supporting ABA therapy services.
- Verify insurance eligibility and benefits while maintaining accurate documentation.
- Collaborate with clinical and administrative teams to resolve billing issues and promote continuity of care.
- Maintain confidentiality and compliance with HIPAA regulations.
Intake Coordinator
Kansas City Center for Anxiety Treatment
06.2023 - 01.2025
- Conducted behavioral health intake interviews with individuals seeking outpatient mental health services, gathering psychosocial, clinical, and demographic information to support treatment recommendations.
- Established rapport with clients and families while gathering psychosocial and demographic information.
- Coordinated referrals with licensed therapists to facilitate appropriate treatment placement.
- Identified urgent client needs and coordinated expedited referrals to support timely access to appropriate mental health services.
- Maintained confidential clinical documentation in accordance with HIPAA standards.
- Collaborated with multidisciplinary team members to support positive client outcomes.
- Assisted clients in navigating the intake process through compassionate communication and education.
Accounts Receivable Coordinator
KVC Health Systems
05.2021 - 06.2023
- Verified insurance eligibility and authorization for inpatient behavioral health admissions.
- Collaborated with multidisciplinary teams supporting children receiving mental health treatment.
- Maintained accurate electronic documentation and insurance records.
- Assisted families in understanding insurance benefits and authorization requirements.
- Supported timely access to behavioral healthcare services.
Insurance Agent
Farmers Insurance
04.2019 - 05.2021
- Developed trusted client relationships through education, communication, and individualized service.
- Managed confidential client information while ensuring regulatory compliance.
Newborn Auditory Screener
Pediatrix Medical Group
01.2013 - 04.2019
- Performed newborn hearing screenings within a hospital setting.
- Educated parents regarding screening procedures and results with empathy and professionalism.
- Maintained accurate medical documentation.
- Collaborated with physicians and nursing staff to coordinate patient care.
Education
Master of Science - Clinical Mental Health Counseling
Fort Hays State University
Hays, KS2028
Bachelor of Arts - Psychology
University of Kansas
Lawrence, KS2017
Associate of Science -
Johnson County Community College
Overland Park, KS2015
Skills
- Intake Interviewing & Psychosocial Assessment
- Client Engagement & Therapeutic Rapport Building
- Behavioral Health Screening
- Crisis Identification & Prioritization
- Treatment Coordination
- Client Advocacy
- Trauma-Informed Care Principles
- Culturally Responsive Practice
- Ethical Documentation
- Multidisciplinary Collaboration
- Electronic Health Records (EHR)
Timeline
Accounts Receivable Specialist
Inspire ABA
01.2025 - Current
Intake Coordinator
Kansas City Center for Anxiety Treatment
06.2023 - 01.2025
Accounts Receivable Coordinator
KVC Health Systems
05.2021 - 06.2023
Insurance Agent
Farmers Insurance
04.2019 - 05.2021
Newborn Auditory Screener
Pediatrix Medical Group
01.2013 - 04.2019
Master of Science - Clinical Mental Health Counseling
Fort Hays State University
Bachelor of Arts - Psychology
University of Kansas
Associate of Science -
Johnson County Community College