Amanda Salazar
Buckeye,AZ
Summary
MBA graduate with expertise in organizational and communication skills, targeting remote sales or customer service positions. Background includes leadership in conflict resolution and customer relationship management, resulting in enhanced customer satisfaction. Skilled in multitasking and problem-solving, with experience collaborating across various teams. Military veteran known for a disciplined approach and dedication to outstanding service delivery.
Overview
7
7
years of professional experience
Work History
INSTACART SHOPPER
Maplebear INC.
Buckeye, Arizona
01.2020 - Current
- Resolved 100% of customer complaints efficiently and professionally to enhance satisfaction.
- Prepared 20 delivery orders per day by selecting items from shelves, bags, and boxes.
- Greeted customers warmly and addressed inquiries with professionalism.
Professional Dog Bather
Sunshine Pet Grooming
Sun City, Arizona
03.2025 - 08.2025
- Provided 30 + baths, haircuts, nail trims, ear cleaning and other grooming services for dogs daily.
- Communicated effectively, maintained 95% rebooking rate with pet owners regarding their pet's needs and care requirements.
- Organized work area at the beginning of each day including stocking supplies, setting up equipment and preparing tools.
Youth Program Assistant
Youth Center, Luke AFB
Luke, AFB, AZ
05.2024 - 08.2024
- Facilitated weekly team-building activities, enhancing participant engagement by 30%.
- Prepared and delivered lesson plans focused on teamwork and conflict resolution.
- Monitored 100% participant behavior to guide youth towards positive outcomes.
RECEPTIONIST
Pampered Pooch Spa and Daycare
Palmdale, CA
10.2019 - 05.2020
- Oversaw front-desk operations for high-volume pet spa, managing scheduling and customer inquiries.
- Delivered courteous service that enhanced client satisfaction and retention.
GROUP FITNESS INSTRUCTOR
Crunch Fitness
Palmdale, CA
11.2018 - 10.2019
- Conducted group fitness classes for over 50 participants, fostering strong client relationships daily.
- Promoted health and wellness by customizing classes to address diverse client needs.
Education
MASTER OF BUSINESS ADMINISTRATION -
University of Phoenix
Lancaster, CA08-2022
Bachelor of Science - Business Administration And Management
University of Phoenix
Lancaster, CA01.2021
ASSOCIATES IN CRIMINAL JUSTICE -
Central Texas College
Anchorage, AK01.2017
Skills
- Customer service excellence
- Time management
- Team collaboration
- Effective communication
- Sales strategy
- Leadership skills
- Problem solving
Military Service
Security Forces Member / Dog Handler | United States Air Force — Fresno, CA & Anchorage, AK | 07/2009 – 06/2018
• Enforced security protocols, supervised K9 operations, and safeguarded personnel and property.
• Trained and handled military working dogs in high-pressure environments.
• Developed leadership, teamwork, and conflict resolution skills critical to mission success.
Timeline
Professional Dog Bather
Sunshine Pet Grooming
03.2025 - 08.2025
Youth Program Assistant
Youth Center, Luke AFB
05.2024 - 08.2024
INSTACART SHOPPER
Maplebear INC.
01.2020 - Current
RECEPTIONIST
Pampered Pooch Spa and Daycare
10.2019 - 05.2020
GROUP FITNESS INSTRUCTOR
Crunch Fitness
11.2018 - 10.2019
MASTER OF BUSINESS ADMINISTRATION -
University of Phoenix
Bachelor of Science - Business Administration And Management
University of Phoenix
ASSOCIATES IN CRIMINAL JUSTICE -
Central Texas College