Amanda Sanford
Springfield,OR
Summary
Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem-solving and decision-making skills.
Overview
1
1
year of professional experience
Work History
Shift Manager
Wingstop Restaurant
Eugene, Oregon
04.2024 - Current
- Resolved conflicts between employees or customers in a professional manner.
- Trained new employees on company policies, procedures, and job responsibilities.
- Responded quickly and effectively to emergency situations as they arose.
- Provided coaching and guidance to team members when necessary to improve performance.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Monitored store operations to ensure compliance with company policies and procedures.
- Helped employees accomplish tasks during peak periods.
- Reinforced rules to promote superior employee performance.
- Communicated with other shift managers to facilitate continuum of customer service.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
- Identified needs of customers promptly and efficiently.
- Delegated tasks to multiple employees while maintaining efficient workplace.
Cook Shift Leader
Buffalo Wild Wings
Springfield, Oregon
03.2023 - 03.2024
- Monitored food preparation to ensure quality standards were met.
- Reviewed food orders to verify accuracy before they were sent out.
- Coordinated with other departments such as front-of-house or catering services when needed.
- Provided direction to kitchen staff regarding food preparation, cooking times, portion sizes, and presentation of dishes.
- Trained new cooks on proper food handling techniques.
- Optimized kitchen processes to increase efficiency and reduce order preparation times.
- Checked freezer and refrigerator each day to verify proper functioning.
- Followed "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.
- Operated variety of kitchen equipment to measure and mix ingredients.
- Organized the work area for efficient functioning during shifts.
Cook
Craig's lucky logger restaurant and bar
Waterville , Oregon
02.2023 - 10.2023
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Adhered to food safety standards when storing and preparing foods.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
Education
High School Diploma -
Western High School
Las Vegas, NV06-2006
Some College (No Degree) - Medical Assisting
High Tech Institute
Las Vegas, NVSkills
- Quality Assurance
- Safety Compliance
- Equipment Troubleshooting
- Team Development
- Shift checklists
- Punctual and Reliable
- Interpersonal Skills
- Workplace Safety
- Energetic and Enthusiastic
- Staff Motivation
- Payment Processing
- Decision-Making
- Compliance understanding
- Mentoring and Coaching
- Employee Training
- Cash Handling
- Opening and closing procedures
Timeline
Shift Manager
Wingstop Restaurant
04.2024 - Current
Cook Shift Leader
Buffalo Wild Wings
03.2023 - 03.2024
Cook
Craig's lucky logger restaurant and bar
02.2023 - 10.2023
High School Diploma -
Western High School
Some College (No Degree) - Medical Assisting
High Tech Institute