Amanda Saunders
Carthage,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
28
28
years of professional experience
Work History
Customer Service Cashier
The Violet Shop
06.2014 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Utilized POS system to handle customer cash and credit card transactions.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
Transportation Logistics Specialist
Neiman Marcus National Service Center
08.1996 - 06.2014
- Coordinated incoming and outgoing shipments to maintain schedules.
- Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.
- Provided customers with status updates for tracked packages.
- Developed strong relationships with carriers to secure competitive rates and improve delivery times.
- Issued timely and accurate responses to both internal and external inquiries.
- Worked with customers to integrate processes and correct issues.
- Built long-term relationships due to prompt and courteous service.
- Prepared and presented reports to management on logistics performance.
Education
High School Diploma -
Carthage High School
Carthage, TX05-1985
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Cash Management
- POS System Operation
- Telephone management
- Honest and Dependable
- Payment Processing
- Bank Deposits
- Account Invoicing
Timeline
Customer Service Cashier
The Violet Shop
06.2014 - Current
Transportation Logistics Specialist
Neiman Marcus National Service Center
08.1996 - 06.2014
High School Diploma -
Carthage High School