Amanda Saxer
Baltimore,MD
Overview
4
4
years of professional experience
Work History
Server
IHOP
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Cook
Tijuana Flats
01.2023 - 05.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Team Member
McDonald's
01.2022 - 01.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Server, Cook, Host
First Watch Daytime Cafe
02.2021 - 12.2021
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Restaurant Team Member
Burger King
01.2020 - 01.2021
- Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Served food and beverages promptly with focused attention to customer needs.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Greeted customers promptly and took orders to keep flow of traffic moving.
Education
Anne Arundel Community College
Arnold, MDSkills
- Strong Work Ethic
- Reliable and Responsible
- Warm and Friendly
- Exceptional Customer Service
- Cash Handling
- Guest Engagement
- Organizational Skills
- Attention To Detail
- Suggestive Selling
- Beverage Preparation
- Order Management
- Cleanliness standards
Timeline
Server
IHOP
03.2024 - Current
Cook
Tijuana Flats
01.2023 - 05.2023
Team Member
McDonald's
01.2022 - 01.2023
Server, Cook, Host
First Watch Daytime Cafe
02.2021 - 12.2021
Restaurant Team Member
Burger King
01.2020 - 01.2021
Anne Arundel Community College