Amanda Schmidt
Black Creek,WI
Summary
Dynamic leader with a proven track record at Thedacare, enhancing operational efficiency and employee satisfaction. Excelled in staff development and operations management, boosting team performance through effective coaching and mentoring. Skilled in problem-solving and adaptability, achieving significant improvements in service delivery and workplace morale.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager Central Sterile
St. Vincent's Hospital
Green Bay, WI
04.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Lead Sterile Processing Technician
Thedacare Orthapedic, Spine, and Pain
Appleton, WI
03.2022 - 04.2024
- Maintained extensive knowledge of advances in sterilization technology, sharing insights with colleagues to promote best practices within the department.
- Maintained strict compliance with all regulatory guidelines, contributing to successful accreditation inspections.
- Led a team of technicians, providing guidance and mentorship to improve overall performance and productivity within the department.
- Conducted regular audits of sterilization processes, ensuring consistent adherence to established protocols for optimal patient safety.
- Served as an effective liaison between the Sterile Processing Department and other hospital units, fostering a collaborative environment that supported overall patient care goals.
- Collaborated with surgical teams to ensure timely availability of required instruments, resulting in reduced
Sterile Processing Technician
Thedacare
Neenah, WI
03.2019 - 03.2022
- Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
- Corrected instrument sets according to current standards and established count sheets and instrument tracking systems.
- Recorded biologicals and test results.
Education
Dental Hygiene
Fox Valley Technical College
Appleton, WISkills
- Team leadership
- Decision-making
- Operations management
- Staff development
- Policy implementation
- Performance evaluations
Accomplishments
Proud member of Phi Theta Kappa. I belonged to the Girl Scouts of America for 12 years . I also volunteered at the special Olympics .
Certification
CRCST
Timeline
Manager Central Sterile
St. Vincent's Hospital
04.2024 - Current
Lead Sterile Processing Technician
Thedacare Orthapedic, Spine, and Pain
03.2022 - 04.2024
Sterile Processing Technician
Thedacare
03.2019 - 03.2022
Dental Hygiene
Fox Valley Technical College