Amanda Scopellite
Matawan,NJ
Summary
Strongly motivated and adaptable marketing major with a minor in digital marketing and a strong foundation in traditional marketing principles. Skillfully combining academic knowledge with practical experience in customer service, sales, and marketing. Proven ability to pick up new concepts quickly and apply them effectively. Experienced in creating and executing integrated marketing campaigns across digital platforms. Strong communicator who thrives in team environments. Willing to contribute innovative ideas and produce results in a dynamic marketing role.
Overview
5
5
years of professional experience
Work History
Head Hostess
Heirloom At The St. Laurent
05.2023 - Current
- Managed front-of-house operations, making sure visitors had an excellent experience from beginning to end.
- Coordinated and organized reservations, maximizing table turnover, and effectively controlling the flow of visitors.
- Increased revenues by promoting to guests unique events, meals, and promotions.
- Prioritized tasks efficiently during busy periods, maintaining composure and delivering top-notch service.
Restaurant Hostess
Lita
12.2023 - Current
- Greeted guests with a warm and welcoming demeanor, creating a positive first impression for the restaurant.
- Evaluated and planned seating arrangements to take particular demands and preferences of the guests into account.
- Promptly recognized and attended to the needs of the guests, guaranteeing their full satisfaction.
- Proactively promoted restaurant gift cards to guests, resulting in the sale of over $10,000 in gift cards during my tenure as a hostess.
Front Desk Associate
Ovox Gym
01.2019 - 01.2022
- Provided exceptional customer service by welcoming members and addressing inquiries with a friendly and positive attitude.
- Demonstrated the ability to handle multiple tasks simultaneously, such as answering phones, assisting walk-ins, and managing administrative duties.
- Immediately addressed issues and concerns from members, demonstrating a high level of problem-solving ability.
- Successfully marketed gym memberships and upsold additional services to current as well as potential clients.
Education
Bachelor of Arts - Marketing
West Chester University of Pennsylvania
West Chester, PA05.2025
Skills
- Excel Spreadsheets
- Strategic Planning
- Ability to Adapt
- Strong Communication
- Social Media
- Creativity and Innovation
- Work Effectively within Teams
- Exhibit Leadership
Involvement
Flyers Collegiate Ticket Sales Program
- Manage the weekly sales report as well as other sales data for the NHL Philadelphia Flyers. Research and provide the team with ideas for possible sales leads.
- Respond to inquiries from the Flyers organization with any customer service matters, such as ticket distribution, sales follow-up, and web or technical problems pertaining to the group.
- Establishing meeting agendas, organizing meetings, and arranging weekly meetings are among the responsibilities. Meetings take place virtually, by text, or in person.
Timeline
Restaurant Hostess
Lita
12.2023 - Current
Head Hostess
Heirloom At The St. Laurent
05.2023 - Current
Front Desk Associate
Ovox Gym
01.2019 - 01.2022
Bachelor of Arts - Marketing
West Chester University of Pennsylvania