Amanda Shapiro
Miami,FL
Summary
High-achieving Business Development Representative bringing expertise in customer service, sales and operations. Proven track record of successfully meeting quotas and building rapport with clients. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
2
2
years of professional experience
Work History
Business Development Representative
7EV Enterprises
06.2023 - Current
- Qualify leads and outreach via cold call/email to present company to potential clients and set meetings for executives
- Develop strong relationships with new and existing clients by delivering quality customer service and handle objections to ensure their needs are met
- Maintain client portfolio within the CRM system by entering notes and managing their sales pipeline and activity
- Collaborate with sales and marketing team to improve execution, strategize new ideas, and drive growth
Sales Associate
Moxies
02.2023 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Associate
Hilton Hotels Corporation
12.2021 - 11.2022
- Engaged with customers to build rapport and loyalty.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with customers
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Contributed to a positive work environment by collaborating with team members and offering support when needed.
Education
Bachelor of Science - Psychology
Florida State University
Tallahassee, FLSkills
- Lead Generation
- Cold calling
- Product Knowledge
- Customer Service
- CRM Management
- Relationship Building
- Sales Strategy
- Performance Tracking
Timeline
Business Development Representative
7EV Enterprises
06.2023 - Current
Sales Associate
Moxies
02.2023 - Current
Sales Associate
Hilton Hotels Corporation
12.2021 - 11.2022
Bachelor of Science - Psychology
Florida State University