Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Amanda Shastid

Independence,MO

Summary

Energetic,Passionate employee focused on the needs of customers and cliental with background and training in multiple areas to fit any situation that arises.

Overview

10
10
years of professional experience
1
1
Certification

Work History

911 Dispatcher

KCPD
Kansas City, MO
05.2022 - Current
  • Received, evaluated and prioritized incoming emergency calls from the public; dispatching appropriate personnel and equipment.
  • Maintained contact with field units via radio or telephone; monitored their safety and progress of their assigned tasks.
  • Assigned appropriate resources for responding to incidents based on established guidelines and protocols.
  • Entered pertinent information into computer aided dispatch system; maintained detailed records of all dispatched calls.
  • Coordinated activities between multiple agencies during emergency situations.
  • Utilized multi-line telephone system to answer inquiries from the public regarding emergencies, non-emergencies, police services.
  • Researched criminal history data utilizing law enforcement databases; provided necessary information to officers in the field.
  • Responded promptly to requests for assistance from law enforcement personnel in the field.
  • Communicated effectively with individuals having mental health issues while dispatching crisis intervention teams.
  • Used radio, telephone and computer system to update first responders with new information.
  • Dispatched police officers and emergency personnel to calls for service.
  • Researched vehicle, wanted and missing persons information.
  • Received 40 hrs of Crisis/Hostage Negotiator training with certificate of completion

Vet Technician Assistant

Animal Care Clinic Inc
Shawnee, KS
07.2020 - 05.2022
  • Assisted veterinarians in examining and treating animals.
  • Provided support for surgeries, including prepping the animal and surgical area.
  • Administered medications and vaccinations as prescribed by a veterinarian.
  • Performed laboratory tests such as urinalysis, fecal analysis, and blood work.
  • Monitored vital signs of patients during surgery or recovery periods.
  • Assisted with medical treatments such as wound cleaning, bandaging, splinting, dental care.
  • Observed patient behavior and reported any changes to the veterinarian on duty.
  • Maintained accurate records of patient treatments and progress notes.
  • Ensured proper handling of animals when transferring them from cages to examination tables or other areas within the clinic.
  • Cleaned and sterilized instruments used in medical procedures according to established protocols.
  • Prepared food for hospitalized animals according to instructions from veterinarians.
  • Handled post-operative care duties such as changing dressings or providing medication reminders.
  • Greeted customers upon arrival at the clinic; provided assistance with paperwork related to admissions or discharges.
  • Maintained cleanliness of exam rooms between appointments; stocked shelves with necessary supplies.
  • Provided emotional support to pet owners facing difficult decisions regarding their pet's health care needs.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
  • Shaved surgical areas and placed IV catheters in preparation for surgery.

Educational Host

Merlin Entertainments Group Ltd.
Independence, MO
08.2019 - 03.2021
  • Greeted guests upon arrival and provided educational awareness and handling procedures in regards to handling the animals at touch tank
  • Taught classes to incoming schools on field trips about environmental science and the importance of it.
  • Provided scheduled talks about various species and their importance in the food chain and how guests could contribute to the species conservation.
  • Hosted private events for clients and provided a multitude of tasks according to the needs of the client.(serving food and beverages,providing educational talks.)

Overnight Stocker

Walmart
West Monroe, LA
08.2014 - 06.2019
  • Received and stocked merchandise in a timely manner.
  • Organized shelves, racks and bins to ensure product availability.
  • Operated forklift and pallet jacks to unload trucks and move products throughout the store.
  • Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
  • Utilized hand truck to transport large quantities of merchandise between departments or areas within the store.
  • Built displays for special promotions, sales events and seasonal items as directed by supervisor.
  • Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.
  • Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
  • Maintained an orderly appearance at all times throughout the store.
  • Assessed floor displays to restock merchandise.
  • Assisted customers with product, promotion and policy information.

Education

Certificate - Social Media Marketing

Coursersa
Independence, MO
10-2023

High School Diploma -

West Ouachita High School
West Monroe, LA
05-2014

Some College (No Degree) - Marine Biology

Northwest University
Maryville, MO

Skills

  • Crisis Management
  • Active Listening
  • Merchandise Stocking
  • Customer service
  • Rapport Building
  • Customer Interaction
  • Attention To Detail
  • Client Education
  • Surgical Procedures And Support
  • Medication Administration
  • Research background
  • Writing reports
  • Animal Handling
  • Time Management
  • Self Motivation
  • Multitasking
  • Adaptability

Affiliations

  • gardening
  • reading
  • gaming
  • being in nature

Certification

  • social media marketing certification
  • crisis/hostage negotiator certification (40 hrs) level 1/3

Timeline

911 Dispatcher

KCPD
05.2022 - Current

Vet Technician Assistant

Animal Care Clinic Inc
07.2020 - 05.2022

Educational Host

Merlin Entertainments Group Ltd.
08.2019 - 03.2021

Overnight Stocker

Walmart
08.2014 - 06.2019

Certificate - Social Media Marketing

Coursersa

High School Diploma -

West Ouachita High School

Some College (No Degree) - Marine Biology

Northwest University

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Amanda Shastid