Alexis Lawrence
Colonial Beach ,VA
Summary
Dedicated configuration management specialist with a proven track record in fast-paced office settings. Hardworking team player skilled in completing administrative tasks and providing valuable staff support. Known for responsibility, punctuality, and high productivity, whether collaborating with others or working independently.
Overview
5
5
years of professional experience
Work History
Configuration Management Specialist I
SCCI
03.2024 - Current
- Processed incoming software and documentation, prepared packages for delivery to SSDS ships and Land Based Test Sites and maintained current SSDS software build configurations
- Managed software development and deliveries, monitored software build configurations, approved software deliveries to SSDS ships and Land Based Test Sites
- Processed transmittal requests and prepared packages for shipment, received and processed incoming software deliveries
- Stored and archived media and prepared media copies
- Entered new media into ACCESS with transmittal
- Uploaded software delivery documentation on to SSDS SharePoint and filled in appropriate area on shared drive
- Responsible for picking up incoming deliveries in DSA
- Completed delivery by logging into Access database for processing
- Generated transmittals by logging into ACCESS and completed required information
- Submitted transmittal to DSA after signature is obtained for processing
- Completed Quality Assurance Process by reviewing all information on transmittal and submitted QA Media Error Report if there were discrepancies
- Proved successful working within tight deadlines and fast-paced environment.
Branch Administrative Assistant
Tatitlek Technologies, Inc.
06.2023 - 03.2024
- Performed branch level administrative support for all government employees in B61, B62, and B63
- Attained versatile skills in the use of all internal NSWCDD tools and trackers to include Overtime Tracker, Travel Tracker, and Conference Tracker
- Assigned travel arrangements using DTS aiding branch personnel as necessary
- Executed comprehensive personnel, physical, industrial, information, and operational security support safeguarding classified information
- Handled government personnel timecards in ERP to ensure compliance with timekeeping and attendance regulations
- Produced visit request and clearance information via DISS and verify clearance information for individuals visiting NSWCDD
- Conveyed rules and regulations to government customers, managers, and contractors to ensure completion of all personnel tasks and projects
- Performed tasks by level of importance and due dates to ensure quality and completion
- Created administrative files of correspondence and route to appropriate recipient
- Corresponded with government employees and answered incoming calls for the Branch Head
- Performed updates on trackers and SharePoint sites
- Facilitated new employee onboarding by preparing orientation materials, setting up workstations, and providing assistance throughout the process
- Organized company events and conferences, coordinating logistics such as venue selection, catering arrangements, and attendee registration
Insurance Sales Agent
GEICO Insurance Agency
04.2021 - 06.2023
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Performed underwriting for variety of insurance policies by identifying risk and populating appropriate quote to fit each customer
- Persuaded customers to purchase variety of insurance policies to ensure their business as well as assets are protected
- Navigated through variety of insurance platforms and websites to make incoming calls efficient and smooth
- Achieved sales goals and retention targets each business quarter
- Processed insurance policies by taking payment from customer and set them up on desired payment plan
- Maintained strong customer connections leading to customer trust and need of future policies
- Translated insurance jargon to customer for easy understanding of what policy will cover and what that all entails
- Gathered information from customer using effective listening to determine what type of insurance policy was needed
Receptionist
Potomac Ridge Animal Hospital
05.2019 - 04.2021
- Communicated with customers on multi-line phone system
- Maintained and collected customer information to determine appropriate plan of action
- Arranged patient records and conducted data management by maintaining office’s filing system
- Communicated with customers to inform them of patient medication refills and provided instructions based on physician directives
- Scheduled appointments for patients and gathered pertinent information
- Responded to inquiries from callers seeking information.
- Collected payments, processed transactions and updated relevant records.
- Executed orders for office and medical supplies with local supplier
- Delegated office tasking to office staff
- Guided new employees on office tasking, receiving incoming calls, logging appointments on hospitals shared calendar
Education
High School Diploma -
King George High School
King George, VA06.2019
Skills
- Project Coordination - assisting in planning, organizing and executing tasks to ensure timely completion
- Time Management - Prioritizing tasks and managing schedules
- Communication Skills - Effectively communicating with team members and clients
- Attention to detail - Ensuring accuracy in documentation, reports and trackers
- Administrative Support - Managing calendars, organizing meetings, handling and filing documentation
Clearance
Secret
Timeline
Configuration Management Specialist I
SCCI
03.2024 - Current
Branch Administrative Assistant
Tatitlek Technologies, Inc.
06.2023 - 03.2024
Insurance Sales Agent
GEICO Insurance Agency
04.2021 - 06.2023
Receptionist
Potomac Ridge Animal Hospital
05.2019 - 04.2021
High School Diploma -
King George High School
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