Amanda Shepherd
Court Clerk
Medford,OR
Summary
Dynamic professional with a strong commitment to community service and impactful teamwork. Proven ability to leverage diverse skills to drive positive outcomes and enhance the lives of others. Eager to contribute to a mission-driven organization focused on meaningful change.
Overview
25
25
years of professional experience
2
2
Certifications
Work History
Travel Agent
Whisky to Wine Travels
Medford, Oregon
06.2024 - Current
- Coordinated accommodations, flights, car rentals, cruises, and custom tours for diverse travel preferences.
Managed marketing strategies and sales commission budget to enhance business growth.
Researched new destinations and suppliers to offer unique travel experiences.
Provided comprehensive travel resources to ensure client satisfaction.
President
Black Sheep Custom Const. INC.
Medford, Oregon
01.2020 - Current
- Managed oversight of legal, financial, and contractual matters to comply with regulatory standards.
Ensured adherence to construction board licensing regulations while overseeing financial documentation.
Supervised payroll services and coordinated bookkeeping to maintain accurate financial records.
Home Health Caregiver
Patrice Clements
Medford, Oregon
07.2025 - 01.2026
- Provided assistance with daily living activities, including grooming, bathing, and toileting.
Monitored health conditions and communicated changes to medical professionals.
Administered medications as per established schedules and protocols.
Developed individualized care plans based on specific client requirements.
Coordinated medical transportation and appointment scheduling for clients.
Maintained cleanliness and safety in client living spaces through regular housekeeping.
Fostered emotional well-being by providing companionship and support.
Aided clients with mobility issues during transfers between bed and chair.
Court Specialist
Medford Municipal Court
Medford, OR
01.2020 - 07.2025
- Performed meticulous entry of data related to ordinance crimes and traffic offenses.
Reviewed data entries thoroughly using LEDS and CJIS reports for accuracy.
Scheduled court proceedings, managing courtroom sessions efficiently.
Updated forms and macros regularly to support operational needs.
Resolved technical issues involving paperless systems and Tyler software.
Adjudicated cases in accordance with legal standards.
Compiled adjudication reports for appropriate agency notifications.
Managed collections oversight along with reporting of listings.
Court Clerk
State Of Oregon Judicial Department
Medford, Oregon
04.2016 - 01.2020
- Oversaw courtroom operations by maintaining digital records and processing exhibits.
Prepared and docketed criminal judgments, ensuring timely updates.
Performed weekly audits and control assignments to enhance accuracy.
Managed jury duty panels and facilitated smooth juror check-ins.
Coordinated grand jury panels, providing necessary alternates when needed.
Executed document processing through File & Serve to streamline workflows.
Handled general clerical duties to support daily courtroom activities.
Committed to delivering outstanding customer service with a professional demeanor.
Accounting Specialist
State Of Oregon Judicial Department
Medford, Oregon
05.2014 - 04.2016
- Verified and receipted court-appointed attorney applications, ensuring compliance with regulations.
Collaborated with collection agencies to create effective payment plans for defendants.
Enrolled defendants in court programs aimed at reducing recidivism rates.
Processed traffic violations accurately to uphold legal standards.
Executed necessary release paperwork promptly for case management efficiency.
Researched various accounting issues thoroughly to inform operational decisions.
Handled general clerical processing tasks to support administrative functions.
Personal Banker
US Bank NA
Bend, Oregon
09.2012 - 06.2013
- Focused on establishing high-yield and business accounts for increased profitability.
Handled loan processing, including refinance and home equity options.
Delivered exceptional customer service to support client needs.
Cultivated strong customer relations to foster loyalty and retention.
Personal Banker
Wells Fargo
Bend, Oregon
05.2011 - 09.2012
- Established new personal and business checking and savings accounts.
Processed loans and credit card applications efficiently.
Delivered general customer service to address client inquiries.
Demonstrated strong communication skills in managing complex financial transactions.
Maintained high accuracy and attention to detail throughout all tasks.
Ensured customer satisfaction through effective problem resolution.
Organized workflows to enhance service delivery and efficiency.
Insurance Producer
Farmers Insurance Company
Mariposa, California
01.2001 - 05.2011
- Achieved sales targets for multiple insurance policies: auto, home, business, and life.
Administered modifications to existing policies for optimal client satisfaction.
Streamlined claims processing workflows for faster turnaround.
Led team efforts to drive productivity and quality service delivery.
Education
High School Diploma -
Mariposa High School
Mariposa, CA06-2005
Skills
- Travel planning and research
- Customer relationship management
- Sales strategies and negotiation
- Market analysis
- Data entry and accuracy
- Financial oversight and recordkeeping
- Case adjudication and courtroom management
- Regulatory compliance and oversight
- Problem solving and conflict resolution
- Effective communication skills
- Attention to detail and organization
- Time management and scheduling proficiency
- Client relationship building and engagement
- Retail sales strategies
- Docket management and court procedures
- Confidentiality and records coordination
- Team collaboration and support
Languages
English
Native/ Bilingual
Certification
CJIS, CRIMINAL Justice Information System
Interests
Travel
Cooking
Photography
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Home Health Caregiver
Patrice Clements
07.2025 - 01.2026
Travel Agent
Whisky to Wine Travels
06.2024 - Current
President
Black Sheep Custom Const. INC.
01.2020 - Current
Court Specialist
Medford Municipal Court
01.2020 - 07.2025
Court Clerk
State Of Oregon Judicial Department
04.2016 - 01.2020
Accounting Specialist
State Of Oregon Judicial Department
05.2014 - 04.2016
Personal Banker
US Bank NA
09.2012 - 06.2013
Personal Banker
Wells Fargo
05.2011 - 09.2012
Insurance Producer
Farmers Insurance Company
01.2001 - 05.2011
High School Diploma -
Mariposa High School