Amanda Sickles
Bethel Park,PA
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant
Whalen Dermatology of PGH, PC
Bridgeville, PA
11.2023 - Current
- Prepare patients for examination or treatment
- Assist the dermatologist during skin exams and procedures
- Educate patients on skincare, treatments, and medications
- Collect and prepare laboratory specimens
- Maintain medical supplies inventory and equipment
- Sterilize instruments and ensure compliance with infection control procedures
Medical Assistant
Children's Community Pediatrics
Pittsburgh, PA
03.2018 - 07.2023
- Effectively navigate patient's medical charts using EPIC while maintaining privacy
- Collaborate with managers in collegiate manner on improvements for patients, families, and coworkers
- Triage a high quantity of patients with a variety of different concerns, and coordinate with providers to provide the best care for each patient
- Use clinical judgement and critical thinking involving aspects of patient care such as obtaining vitals, administer vaccines and medications, helping perform invasive procedures
- Engage in direct teaching to patients and their families regarding their care and modifying when necessary
- Serve as lab designee directly under back-office coordinator to help facilitate any concerns or issues regarding lab duties
- Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
Medical Assistant
Children's Express Care
Bridgeville, PA
01.2017 - 12.2019
- Perform clinic and laboratory procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record
- Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control
- Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families
- Assist physicians with procedures. Document patient information into the medical record
Medical Assistant
Medi Help
Mount Lebanon, PA
01.2014 - 12.2017
- Perform diagnostic tests such as blood work, lab testing, and EKGs
- Administer medications, tb tests, allergy shots, wound care, and treatments as directed by the physician
- Prepare patients to see the provider; assists prior to, during, and following examination
- Assist with completing sports physicals, immigration physicals, and pre-op physicals
- Perform administrative tasks such as answering phones, scheduling appointments, calling in scripts, and making referral appointments for patients
- Ensure HIPPA compliance
Medical Assistant
Perri Surgical Associates
Pittsburgh, PA
01.2013 - 12.2014
- Take patient's messages, arrange schedules and provide directions/instructions to patients according to physician orders and established guidelines; problem-solve patient issues.
- Schedule new patient appointments, as well as follow up appointments. Verify insurances and collect co-payments
- Prepare charts for registration of new and established patients. Obtain outside testing and lab results
- Triage patients for providers, set up room and instruments for appointment
Medical Assistant
Washington Hospital
Washington, PA
01.2011 - 12.2013
- Prepare and room patients within the clinical practice setting according to standardized workflows. Accurately obtain patient vital signs, document patient information, patient history, tobacco, and medication screening
- Aid providers with examination, procedures, and patient education
- Provide standard care procedures to patients like helping them eat, bathe, reposition, and change bandages
Education
Associate - Respiratory Therapy
West Virginia Northern College
Wheeling, WV03.2011
Skills
- Medical terminology and anatomy knowledge
- Medication administration and phlebotomy
- Laboratory procedures and specimen collection
- Triage and vital signs monitoring
- Epic and Medent proficiency
- Infection control training
- Medical records management
- Patient care and medical office experience
Certification
- AED Certification
- CPR Certification
- BLS Certification
Timeline
Medical Assistant
Whalen Dermatology of PGH, PC
11.2023 - Current
Medical Assistant
Children's Community Pediatrics
03.2018 - 07.2023
Medical Assistant
Children's Express Care
01.2017 - 12.2019
Medical Assistant
Medi Help
01.2014 - 12.2017
Medical Assistant
Perri Surgical Associates
01.2013 - 12.2014
Medical Assistant
Washington Hospital
01.2011 - 12.2013
Associate - Respiratory Therapy
West Virginia Northern College
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