Amanda Sitter
Keizer
Summary
Dynamic Program Manager with a proven track record at City of Salem Parks & Recreation, excelling in strategic planning and team leadership. Adept at problem-solving and enhancing customer service, I foster strong stakeholder relationships and drive project success through effective training and development initiatives. Committed to optimizing operations and improving team performance.
Overview
6
6
years of professional experience
Work History
Program Manager
City Of Salem Parks & Recreation
09.2021 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Participated in pilot tests and revised programs based on feedback and results.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Parks Maintenance Operator
City of Salem Parks & Recreation
03.2021 - 09.2021
- Maintained a safe working environment by adhering to safety guidelines and reporting hazards promptly.
- Collaborated with other departments to facilitate smooth operations, addressing maintenance concerns promptly.
- Improved equipment reliability by performing routine maintenance tasks and inspections.
- Optimized equipment performance with thorough testing procedures after each repair or modification made.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clear communication with team members to effectively coordinate maintenance activities.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Demonstrated flexibility in handling emergency situations that required immediate attention outside standard working hours.
- Assisted in training new team members on proper maintenance procedures, increasing overall department knowledge base.
- Maximized productivity with timely preventive maintenance, minimizing potential disruptions.
- Ensured the longevity of machinery through meticulous care while following manufacturer''s recommendations.
- Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
Seasonal Worker
City of Salem Parks & Recreation
07.2019 - 03.2021
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
Education
Bachelor of Science - Human Development And Family Sciences
Oregon State University
Corvallis, ORAssociate of Arts - Transfer Degree
Umpqua Community College
Winchester01-2013
Skills
- Problem-solving
- Project management
- Detail-oriented
- Strategic planning
- Team leadership and direction
- MS office applications
- Training and development
- Critical thinking
- Flexible and adaptable
- Customer service
Timeline
Program Manager
City Of Salem Parks & Recreation
09.2021 - Current
Parks Maintenance Operator
City of Salem Parks & Recreation
03.2021 - 09.2021
Seasonal Worker
City of Salem Parks & Recreation
07.2019 - 03.2021
Bachelor of Science - Human Development And Family Sciences
Oregon State University
Associate of Arts - Transfer Degree
Umpqua Community College
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