Amanda Skousen
Manager
Kingman ,AZ
Summary
Dynamic professional with a proven track record at Home Depot, excelling in customer service and team leadership. Skilled in conflict resolution and decision-making, I enhanced customer satisfaction by promptly addressing concerns. Committed to fostering a motivated team environment while ensuring efficient operations and achieving goals.
Overview
2027
2027
years of professional experience
Work History
Assistant Manager
Home Depot
- Assisted in managing daily store operations to ensure efficient workflow and customer satisfaction.
- Mentored team members, fostering a learning environment for associates.
- Maintained a clean, safe, and organized store environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Associate
Home Depot
Kingman, AZ
05.2020 - Current
- Assisted customers with product selection and provided knowledgeable recommendations.
- Operated cash register, processed transactions, and handled customer inquiries efficiently.
- Collaborated with team members to ensure timely completion of daily tasks and projects.
Paraprofessional
Kingman Unified School District
Kingman, AZ
02.2018 - 10.2020
Worker
Strictly Floors & More
Kingman, AZ
08.2012 - 04.2020
- Assisted in the preparation and cleanup of job sites for efficient workflow.
- Worked to expected job outcomes.
- Trained new workers on proper handling of tools and equipment usage.
Education
Psychology, Sociology
Utah Tech University
St. George, UTSkills
Customer service
Money handling
Team leadership
Decision-making
Problem-solving
Time management
Team motivation
Goal setting
Conflict resolution
Timeline
Associate
Home Depot
05.2020 - Current
Paraprofessional
Kingman Unified School District
02.2018 - 10.2020
Worker
Strictly Floors & More
08.2012 - 04.2020
Assistant Manager
Home Depot
Psychology, Sociology
Utah Tech University