Amanda Smith
Las Vegas,NV
Summary
Energetic server with background in high-volume environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable experiences.
Overview
15
15
years of professional experience
Work History
Food/Cocktail Server
Lavo
Las Vegas, NV
08.2024 - Current
- Create and maintain a welcoming atmosphere for all guests.
- Verify guest satisfaction with meals and suggest additional items to increase restaurant sales.
- Process cash payments from customers using a point-of-sale system.
Transaction Coordinator
Jacobs Group
Las Vegas, NV
09.2020 - Current
- Serve as contact person while maintaining great communication with clients and agents.
- Obtain signatures for time sensitive documents.
- Facilitate closing processes between title, mortgage companies, buyers, and sellers.
- Prioritize and organize tasks to efficiently accomplish service goals.
Lash Artist
Livbay
Las Vegas, NV
10.2018 - 03.2020
- Met customer expectations with friendly, fast, and knowledgeable service.
- Informed customers of introductory pricing and current promotions to boost sales.
- Customized styles, services, and products to suit client needs and maintain customer satisfaction.
VIP Cocktail Waitress
Marquee Night Club
Las Vegas, NV
01.2010 - 10.2018
- Provided exceptional service for all customers, VIP hotel guests, and celebrities.
- Maintained guests expectations with high-end service.
- Handled nightclub duties to ensure a smooth transaction.
- Held a trusted position to calculate and split money for each waitress, bartender, and busser.
Education
Aesthetician License - Aesthetics
Euphoria Institute of Beauty Arts
Las Vegas, NV12.2017
Las Vegas High School
Las Vegas, NVABC BARTENDING
Las Vegas, NVSkills
- Service-Oriented
- Relationship Building
- Willing to Learn
- Outgoing and Friendly
- Customer Service
- Payment Processing
- Team Player
- Effective Communicator
Timeline
Food/Cocktail Server
Lavo
08.2024 - Current
Transaction Coordinator
Jacobs Group
09.2020 - Current
Lash Artist
Livbay
10.2018 - 03.2020
VIP Cocktail Waitress
Marquee Night Club
01.2010 - 10.2018
Aesthetician License - Aesthetics
Euphoria Institute of Beauty Arts
Las Vegas High School
ABC BARTENDING
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