Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Smith

Chattanooga,Tennessee

Summary

Dynamic professional with a strong work ethic and exceptional customer service and team lead skills. Proven ability to enhance customer engagement while ensuring order accuracy. Experienced in quality control and production coordination, adept at streamlining processes and fostering collaboration to meet tight deadlines and improve overall performance.

Overview

12
12
years of professional experience

Work History

Server

Logan's Roadhouse
08.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Utilized POS system to efficiently process orders.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Production Coordinator

Frost Cutlery
07.2021 - 07.2024
  • Provided hands-on support during peak production periods, assisting teams in meeting tight deadlines.
  • Coordinated with production team to support productivity targets and deadline management.
  • Monitored and tracked progress of all production tasks for on-time delivery.
  • Coordinated communication between departments, fostering a collaborative work environment.
  • Streamlined workflow processes, enhancing overall team performance and output quality.
  • Created and maintained detailed reports and schedules of all production tasks.
  • Reviewed in-house stock to determine materials availability for production jobs.

Driver, Warehouse Orders

Lometa's Flowers
07.2017 - 06.2021
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
  • Performed root cause analysis on non-conforming products to identify areas for improvement and prevent future issues.
  • Performed root cause analysis to identify and resolve defects, improving quality standards.
  • Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
  • Completed precise measurements using special tools.

Quality Control Inspector

Koch Foods
11.2013 - 06.2017
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
  • Performed root cause analysis on non-conforming products to identify areas for improvement and prevent future issues.
  • Performed root cause analysis to identify and resolve defects, improving quality standards.
  • Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
  • Completed precise measurements using special tools.

Education

High School Diploma - General Studies

East Jackson High
Jackson, MI

Skills

  • Strong work ethic
  • Exceptional customer service
  • Order accuracy
  • Supply restocking
  • Food safety practices
  • Guest engagement

Timeline

Server

Logan's Roadhouse
08.2024 - Current

Production Coordinator

Frost Cutlery
07.2021 - 07.2024

Driver, Warehouse Orders

Lometa's Flowers
07.2017 - 06.2021

Quality Control Inspector

Koch Foods
11.2013 - 06.2017

High School Diploma - General Studies

East Jackson High

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