Amanda Spencer
Hesperia,MI
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to meet deadlines. Methodical and detail-oriented team player eager to learn new skills. Offering these skills and strong work ethic.
Overview
6
6
years of professional experience
Work History
Office Operations Manager
Endless Opportunity
07.2023 - Current
- Completed payroll, primary sales paperwork, reports and any and all documentation for operations and administration, all within established timeframes.
- Established strong communication with coworkers, maintaining open lines of communication to address concerns and provide constructive feedback.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Organized company events and team building activities to foster a positive company culture and boost morale.
Pathology Lab Assistant/Laboratory Phlebotomist
Corewell Health
11.2021 - 06.2023
- Demonstrated flexibility in adapting to changing workloads or priorities and consistently meeting deadlines without sacrificing quality or attention to detail.
- Provided excellent patient care with effective communication skills and empathetic approach while preforming venipuncture on up to 120 patients per shift.
- Maintained patient confidentiality by diligently following HIPAA regulations and ensuring that sensitive information was protected at all times.
- Consistently met and exceeded high performance metrics.
- Established and maintained an upbeat and friendly attitude with staff and clinical personnel to ensure a positive work environment every shift.
- Provided in-house training to new employees .
Positive Behavior Coach
HGA Support Services
01.2019 - 02.2021
- Utilized evidence-based practices in behavioral coaching, resulting in consistent improvements within individualized behavior plans such as medication compliance and resident goal achievement.
- Ensured compliance with federal, state, and local regulations governing home health care provision while maintaining the highest standards of ethical practice.
- Participated in ongoing professional development opportunities to stay current on best practices within the ever-evolving field of home health care.
- Developed strong relationships with residents and families.
- Demonstrated adaptability when faced with unexpected situations, violence or emergencies by implementing appropriate interventions quickly and efficiently.
- Managed time effectively while caring for multiple residents concurrently, prioritizing tasks based on urgency and importance.
Education
Associate of Arts - Business Administration
Grand Rapids Community College
Grand Rapids, MISkills
- Office administration
- Operations management
- Document management
- Payroll processing
- Customer service
- Clear oral/written communication
- Information protection
- Workflow optimization
- Adaptability and flexibility
Timeline
Office Operations Manager
Endless Opportunity
07.2023 - Current
Pathology Lab Assistant/Laboratory Phlebotomist
Corewell Health
11.2021 - 06.2023
Positive Behavior Coach
HGA Support Services
01.2019 - 02.2021
Associate of Arts - Business Administration
Grand Rapids Community College
Similar Profiles
Jaime LopezJaime Lopez
Tattoo Artist at Endless Ink Tattoo and Body PiercingTattoo Artist at Endless Ink Tattoo and Body Piercing
Donna JonesDonna Jones
Direct Support Professional at Endless PossibilitiesDirect Support Professional at Endless Possibilities
Gabriella GarbaccioGabriella Garbaccio
Waitress at Koizi Endless Grill & SushiWaitress at Koizi Endless Grill & Sushi