- Enjoy hobbies that combine physical activity with outdoor exploration
- Music
- Adventure Travel
- Reading
- Mindfulness Practices
- Nature
Amanda Springer
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest experiences through effective team collaboration and cash handling expertise. Recognized for resolving customer concerns swiftly, fostering loyalty and repeat business in fast-paced environments.
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
4
4
years of professional experience
Work History
Server
Woodchucks Cafe
08.2025 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Cultivated warm relationships with regular customers.
- Coordinated with kitchen staff to ensure timely delivery of food and beverage orders.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Collaborated with team members to optimize workflow during peak hours for enhanced service speed.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Front of House Employee
Tijuana Flats
06.2022 - 08.2025
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Managed cash register operations, handling transactions efficiently and accurately.
- Maintained cleanliness and organization of dining area, enhancing guest experience and operational flow.
- Collaborated with kitchen staff to coordinate timely food delivery, optimizing service efficiency.
- Trained new employees on company standards and procedures, fostering a knowledgeable team environment.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills and commitment to service excellence.
Education
High School Diploma -
Cardinal Gibbons
Fort Lauderdale, FLAssociate of Science - Environment And Society
Florida State University
Tallahassee, FL05-2028
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Team collaboration
Interests
Timeline
Server
Woodchucks Cafe
08.2025 - Current
Front of House Employee
Tijuana Flats
06.2022 - 08.2025
High School Diploma -
Cardinal Gibbons
Associate of Science - Environment And Society
Florida State University