Experienced professional with a proven track record of quickly mastering new skills and adapting to different environments across various industries. Excels in any role and is a valuable asset to any team. Eager to leverage diverse skill set and passion for continuous learning to contribute effectively to your organization.
In
Overview
22
22
years of professional experience
Work History
Manager
Smokes Tobacco Warehouse
Bryant, AR
07.2019 - Current
Managed shop operations, overseeing inventory, sales performance, and customer service.
Optimized profitability through retail math and stringent budgeting practices.
Led recruitment, training, and supervision of retail associates for peak performance.
Conducted interviews and performance evaluations to uphold team excellence.
Implemented sales management strategies that drove revenue and achieved targets.
Utilized time management skills to ensure efficient workflow and operational smoothness.
Communicated effectively with customers and staff to enhance shopping experience.
Chief District Court Clerk
City of Clarendon
Clarendon, AR
05.2011 - 01.2013
Assisted attorneys and court personnel in courtroom operations to enhance procedural efficiency.
Maintained organized filing systems for efficient retrieval of case files and documentation.
Updated court dockets and recorded disposition of cases post-hearings and trials.
Processed legal documents to ensure accurate case records and streamline workflow.
Assistant Store Manager
Shoe Dept
Stuttgart, AR
04.2010 - 01.2011
Provided exceptional customer service to all retail patrons..
Oversaw store opening and closing procedures ensuring compliance with protocols.
Trained and led a team of up to 10 employees towards achieving performance goals.
Resolved scheduling conflicts while supporting employee professional growth initiatives.
Collaborated with manager to streamline daily operational processes.
Addressed customer service inquiries involving sales, returns, layaway, and satisfaction metrics.
Managed inventory control through receiving and stocking of merchandise.
Conducted daily reconciliation of cash drawers and deposits efficiently.
Scheduler
Stuttgart Regional Health Clinic
Stuttgart, AR
05.2009 - 10.2009
Scheduled and rescheduled routine and non-routine medical services for assigned patient population.
Coordinated referrals to healthcare providers and managed appointment confirmations.
Entered data for medical appointments, patient information, and pre/post-operative instructions daily.
Ordered and prepared medical records in accordance with established protocols.
Received and screened calls from healthcare providers for efficient communication.
Maintained updated records of provider addresses and telephone numbers.
Reviewed incoming correspondence and forwarded to appropriate staff members promptly.
Executed various administrative tasks including answering phones, faxing, filing, and utilizing email.
Teacher's Assistant/Paraprofessional
Clarendon High School
Clarendon, AR
06.2008 - 03.2009
Supported lead teacher in adapting instruction based on students' emotional and academic needs.
Maintained a safe and orderly classroom environment promoting student responsibility.
Assisted in supervising students in an ALE classroom with at-risk characteristics.
Conducted small group and individualized instruction tailored to student requirements.
Collaborated with school personnel to maximize student success through shared resources.
Communicated classroom concerns effectively to administration for timely resolution.
Participated in required staff meetings and team-building workshops for professional development.
Performed daily routine functions to ensure smooth operation of educational programs.
Collections Representative/Dental Assistant
Mid-Delta Health Systems
Clarendon, AR
04.2003 - 05.2007
Identified overdue payments by monitoring accounts and implementing collection strategies.
Contacted debtors to facilitate debt repayment negotiations and arrangements.
Accurately maintained collection activity records for management oversight.
Prepared treatment areas and patients for dental care, ensuring comfort and protocol adherence.
Assisted in dental procedures by sterilizing instruments and managing patient materials.
Provided diagnostic support through radiographic studies, casting, and polishing services.
Maintained confidentiality of patient information while documenting services performed.
Participated in professional development activities to enhance clinical expertise.
Education
Bachelor's in Business Administration - Healthcare Administration Concentration in Healthcare Administration
DeVry University
Addison
06.2007
Skills
Inventory Control (10 years)
Tax Experience (10 years)
Quickbooks (10 years)
Retail Sales (10 years)
Microsoft Office (10 years)
Purchasing (5 years)
Collection Management (4 years)
Payroll (10 years)
Pricing (10 years)
Compliance Management (1 year)
Customer Service (10 years)
Dental Assisting (3 years)
Retail Math (10 years)
Office Management
Front Desk (10 years)
Interviewing
Business Management (6 years)
Accounts Receivable (5 years)
Office Admin (10 years)
Store Management Experience (10 years)
Bank Reconciliation (6 years)
Merchandising (10 years)
Account Reconciliation (3 years)
Front Office (10 years)
Retail Management (6 years)
General Ledger Accounting
Management (10 years)
Accounts Payable (5 years)
Timeline
Manager
Smokes Tobacco Warehouse
07.2019 - Current
Chief District Court Clerk
City of Clarendon
05.2011 - 01.2013
Assistant Store Manager
Shoe Dept
04.2010 - 01.2011
Scheduler
Stuttgart Regional Health Clinic
05.2009 - 10.2009
Teacher's Assistant/Paraprofessional
Clarendon High School
06.2008 - 03.2009
Collections Representative/Dental Assistant
Mid-Delta Health Systems
04.2003 - 05.2007
Bachelor's in Business Administration - Healthcare Administration Concentration in Healthcare Administration