AMANDA STEPHENS
Kapolei,HI
Summary
Motivated and personable worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
6
6
years of professional experience
Work History
Barista
Island Comfort Cafe
09.2023 - 12.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Lead Teacher
Cadence Academy
12.2021 - 08.2022
- Set up and organized classrooms that encouraged children to create, explore, and make decisions with confidence
- Applied patience and understanding when dealing with challenging student behavior
- Communicated and developed effective partnerships with parents and families, encouraging parent involvement
- Modeled behavioral and social skills to help students learn, respect, and enforce proper boundaries
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
Dasher
Doordash
08.2021 - 11.2021
- Adhered to food safety and sanitation standards to reduce risks
- Communicated clearly with food service employees and customers, proactively working through issues
- Utilized GPS systems efficiently when navigating through unfamiliar areas in order to deliver items on schedule.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Staff
Bahama Bucks
11.2019 - 06.2020
- Train or instruct employees in job duties or company policies
- Work out of the store jobs such as baseball and basketball games
- Operated cash register and accurately processed payments, returns, and exchanges
- Greeted and informed customers of products, fostering positive store experiences
- Maintained inventory and store visual presentation to meet customer needs.
- Observed health code regulations and internal policies for cleaning and sanitizing.
Staff
Mr. Gattis Pizza
08.2018 - 05.2019
- Scheduled and set up for birthday parties as well as hosting them throughout the party
- Greeted customers upon entrance and handled cash and credit transactions in an efficient and fast-paced manner
- Addressed customer concerns with speed, accuracy, and professionalism
- Trained and provided backup for other employees when needed
- Describe menu items to customers or suggest products that might appeal to them.
Intern
Southwest Louisiana Veterinary Clinic
11.2017 - 06.2018
- Aided with radiographs, running bloodwork and reading feces to perform diagnostics
- Assisted veterinarian with diagnostic, medical, and surgical procedures
- Administered medications, vaccinations, and treatments to animals
- Restrained animals during examinations and treatments to prevent accidental injury to patients and staff.
- Analyzed problems and worked with teams to develop solutions.
Education
Bachelor of Science - Radiology
Pierce College
Joint Base Lewis McChord05.2025
Bachelor of Science - Radiology
McNeese State University
Lake Charles05.2024
High School Diploma -
Sulphur High School
Sulphur, LA05.2019
Skills
- Problem solving
- Willingness to learn
- Positive attitude
- Communication skills
- Child Development
- Exceptional Customer Service
- Cash Handling
- Behavior Modeling
Career Objective
- Barista, Island Comfort Cafe, Joint Base Lewis McChord, WA
- Lead Teacher, Cadence Academy, Tumwater, WA
- Dasher, Doordash, Fort Polk, LA
- Staff, Bahama Bucks, Lake Charles, LA
- Staff, Mr. Gattis Pizza, Sulphur, LA
References
Vince Aguon
CEO of Island Comfort Cafe
+1 (253) 861- 5273
Other references available upon request
Timeline
Barista
Island Comfort Cafe
09.2023 - 12.2023
Lead Teacher
Cadence Academy
12.2021 - 08.2022
Dasher
Doordash
08.2021 - 11.2021
Staff
Bahama Bucks
11.2019 - 06.2020
Staff
Mr. Gattis Pizza
08.2018 - 05.2019
Intern
Southwest Louisiana Veterinary Clinic
11.2017 - 06.2018
Bachelor of Science - Radiology
Pierce College
Bachelor of Science - Radiology
McNeese State University
High School Diploma -
Sulphur High School
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